Custodial Supervisor

Syracuse University; City of Syracuse (NY); On-site; USD 84,000 - 85,000; Full time

Job summary

Syracuse University is seeking a facilities operations manager to oversee custodial staff and administrative functions across multiple shifts on campus. The role ensures safe, compliant, and efficient maintenance activities in residential facilities, coordinating with building supervisors and labor teams.

Ideal candidates hold a Bachelor’s degree with 2-3 years of management experience and supervisory skills, with a focus on safety, OSHA compliance, and policy interpretation.

Qualifications

• Bachelor’s degree required; 2-3 years of management experience or equivalent combination of education and experience.
• Previous supervisory experience is desirable.
• Ability to interpret and enforce policies and contracts; strong communication and leadership skills.

Responsibilities

• Manage administrative and operational functions and custodial staff during multiple shifts.
• Schedule custodial work with building supervisors across residential facilities.
• Interpret, plan and execute work within general guidelines to meet departmental objectives.
• Supervise staff and instruct on daily and preventive maintenance methods and procedures.
• Interact with deans, directors, faculty, and staff to resolve issues.

Education

Bachelor’s degree

Job description

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in-person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

Pay Range $84,000 - $85,000

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level S5

FLSA Status

FLSA Status Exempt

Hours

Standard University business hours
8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type

Job Type Full-time

Unionized Position Code

Not Applicable

Job Description

Manage administrative and operational functions and custodial staff including but not limited to corrective maintenance and preventive maintenance of facilities during multiple shifts.
Includes all custodial staff working multiple shifts across residential facilities. Work closely with building supervisors and day shift custodians to schedule custodial work needed during multiple shifts. Maintain safe and healthy work environment by enforcing compliance with OSHA regulations, Department of Labor, SU Safety Department including the ADA . Interpret, plan and execute work within general guidelines to achieve departmental objectives.
Supervise and instruct staff on methods and procedures concerning daily maintenance and preventive maintenance. Interact with deans, directors, department heads faculty, building staff, trades, students, and peers to resolve daily problems and requests. other duties as assigned.

Education and Experience

• Bachelor’s degree, 2-3 years management experience or equivalent combination of education and experience is required. Previous supervisory experience is desirable.

Skills and Knowledge

• Interpret and enforce the bargaining unit contract, University’s policies and individual department policies. Technical expertise in several essential custodial building trades.
• Advanced technical, computer, oral and written communication skills preferred. Must be familiar with “Green” cleaning method and procedures.

Responsibilities

• Manage administrative and operational functions and custodial staff including but not limited to corrective maintenance and preventive maintenance of facilities during multiple shifts. Includes all custodial staff working multiple shifts across both residential facilities. Work closely with building supervisors and other custodial supervisors to schedule custodial work needed for multiple shifts.
• Interpret, plan and execute work within general guidelines to achieve departmental objectives.
• Supervise and instruct staff on methods and procedures concerning daily maintenance and preventive maintenance.
• Interact with deans, directors, department heads, faculty, building staff, trades, students, and peers to resolve daily problems and requests.
• Maintain safe and healthy work environment by enforcing compliance with SOHA regulations, Department of Labor, and SU Safety Department including the ADA .

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.
The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.