- Coordinate and supervise the activities of employees in the Custodial program
- Train and instruct employees in tasks, safety, policies, and procedures
- Ensure that custodial services meet the needs of the site
- Ensure custodial personnel have the equipment and supplies necessary to perform their job
- Conduct regular quality, service, and safety inspections of assigned areas and reporting the results of the inspections with particular emphasis on needed repairs
- Evaluate and recommend new custodial supplies and equipment by conducting testing
- Ensure specified contract services are provided by the contractor by inspecting the work performed
- Advises the immediate supervisor when shortcomings or other deficiencies of work are noted
- Report employee personnel and customer issues to supervisor
- Report accidents and incidents to the supervisor immediately
- Carry out management responsibilities in accordance with the organization's policies and applicable laws
- Interview, hire, plans, assign, and direct work
- Ensure each team member works in conformance with SBM policies and procedures
- Ensure operational excellence through training, coaching, disciplining, and encouragement of team members
- Address complaints and resolve problems
- Monitor employees for proper use of personal protective equipment, and supplies
- Provide recommendations for corrective action on areas that need improvement
- Review and maintain employee’s records such as attendance and metric data
Requirements
- Bachelor's degree in Business Administration, Operations Management, Facilities Management, or a related field is preferred.
- Candidates with an equivalent combination of education, technical training, professional certifications, and progressively responsible experience leading facilities, operations, janitorial, manufacturing, or service teams will also be considered.
- May be required to have a valid driver’s license.
Core Competencies
Demonstrates strong leadership in managing custodial operations, ensuring compliance with safety standards, and optimizing team performance through effective training and evaluation. Proficient in conducting inspections, addressing operational issues, and maintaining high service quality.
Highest-signal resume keywords
- Team Leadership
- Training and Development
- Quality Inspection
- Operational Excellence
- Facilities Management
ATS Optimization Keywords
Hard Skills
- Custodial Program Coordination
- Safety Inspections
- Employee Training
- Quality Control
- Equipment Evaluation
- Policy Compliance
- Performance Monitoring
- Corrective Action Recommendations
- Attendance Record Maintenance
- Operational Management
Soft Skills
- Problem Solving
- Communication
- Conflict Resolution
- Coaching
- Team Motivation
Certifications & Qualifications
Industry Keywords
- Facilities Management
- Custodial Services
- Operations Management
- Janitorial Services
- Service Teams