Assistant Manager

Jobtailor; Malvern (AL); On-site; USD 40,000 - 55,000; Full time

Job summary

Jobtailor in Alabama is seeking a capable Operations/Office Manager to oversee daily office functions and the team responsible for cleaning services. You will lead a small crew, ensure a welcoming environment, manage schedules, and coordinate supply orders to keep operations running smoothly.

The ideal candidate has management and customer service experience, strong communication and organizational skills, and the willingness to assist with cleaning tasks when needed.

Qualifications

• Management experience (entry-level accepted) required.
• Customer service experience required.
• Strong organizational skills with attention to detail.
• Excellent communication and problem-solving abilities.
• Ability to multitask and work independently.
• Willingness to assist with cleaning duties when needed.
• Must have valid driver’s license, car insurance, and reliable vehicle.

Responsibilities

• Open the office daily and ensure a welcoming start for the team.
• Track cleaning supplies and equipment; place orders to maintain inventory.
• Address inquiries, manage complaints, and perform quality checks.
• Oversee daily cleaning schedules for smooth operations and team utilization.
• Step in to assist with cleaning duties during high demand or staff shortages.
• Train new members and serve as main contact to promote satisfaction and retention.

Skills

Management Experience

Customer Service

Organizational Skills

Communication Skills

Problem-Solving Abilities

Job description

• Open the office daily, ensuring a welcoming and organized start for our team.


• Keep track of cleaning supplies and equipment, placing orders as needed to maintain inventory.


• Address inquiries, manage complaints, perform quality control checks, and handle scheduling adjustments professionally.


• Oversee daily cleaning schedules to ensure smooth, efficient operations and optimized team utilization.


• Step in to help with cleaning assignments during high-demand periods or staff shortages.


• Serve as a main point of contact for the team, training new members, offering guidance, and helping resolve any issues to promote employee satisfaction and retention.

Requirements

• Previous experience in management (entry-level management accepted) and customer service is required.


• Strong organizational skills with an eye for detail.


• Excellent communication and problem-solving abilities.


• Ability to handle multiple tasks efficiently and work independently.


• Willingness to assist with cleaning duties when necessary.


• Must have a valid driver’s license, car insurance, and a reliable vehicle.

Core Competencies

Demonstrates strong organizational and communication skills while managing daily operations and team dynamics. Capable of addressing customer inquiries and complaints effectively while maintaining a welcoming environment.

Highest-signal resume keywords

• Management Experience


• Customer Service


• Organizational Skills


• Communication Skills


• Problem-Solving Abilities

ATS Optimization Keywords

Soft Skills

• Attention to Detail


• Multi-Tasking


• Independence


• Team Training


• Employee Satisfaction

Certifications & Qualifications

• Valid Driver’s License


• Car Insurance

Industry Keywords

• Cleaning Supplies Management


• Quality Control


• Scheduling Adjustments


• Team Utilization


• Operational Efficiency