Custodial Services Supervisor

Columbus College of Art and Design; Columbus (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Columbus College of Art & Design is seeking a Custodial Services Supervisor to lead the custodial team, provide training, schedule workloads, and oversee contract labor. The role reports to the Director of Facilities and ensures a clean, safe campus environment across all CCAD buildings.

Ideal candidate has strong supervisory abilities, knowledge of safety procedures, and experience managing cleaning programs. Evening/weekend coverage may be required to support campus events.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of leadership or supervisory experience preferred.
• Experience in an educational environment is a plus.

Responsibilities

• Directly supervises 4–6 custodial staff, 3rd shift contract labor, and student workers.
• Plan, schedule, train, and inspect custodial staff and contract labor.
• Coordinate with the Director of Facilities and manage third‑party custodial services.
• Assist with special events and maintain MSDS records for compliance.

Skills

Supervisory experience

Leadership

Communication skills

Safety procedures

Cleaning equipment knowledge

Training & coaching

Planning & organization

Customer service

Education

High school diploma or equivalent

2-3 years supervisory experience

Tools

Carpet cleaner

Floor scrubber

Ladders & safety gear

Job description

Custodial Services Supervisor

SUMMARY

This position is designated as essential staff. The Facilities Team presence at work is required regardless of the degree to which the College is operational, while open or closed, essential staff are required to report for work at any time their function is necessary to maintain or protect the physical well-being of the campus community. The Custodial Services Supervisor is responsible for assigning and overseeing the work of the custodial staff, contractors, and student workers. Reporting directly to the Director of Facilities, the Custodial Services Supervisor will lead, instruct, schedule, train and inspect the custodial team members work and the work of contract custodial labor services to maintain a clean and healthy work environment of all CCAD buildings and property. In addition to managing a team of 4-6 custodial staff and 3rd shift contract labor, this position is expected to evaluate performance, provide direct custodial support and be hands-on when needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

Primary Tasks (75%)

• Understands the custodial needs of the entire campus and distributes the workload, as needed, in an equitable and efficient manner.
• In coordination with the Director of Facilities plans and leads training for custodians in proper custodial procedures including the use of tools, electrically-powered machines, cleaning compounds, solvents, and chemicals..
• Audits and evaluates the custodian team's work and ensures the campus needs are being met.
• Assists the General Laborers with auditing inventory of supplies.
• Responsible for redistributing the work load or fills in when a custodian team member calls off or is on vacation.
• Assists in coordinating the custodian team should an emergency happen requiring their services.
• Responsible for advising the Director of Facilities r on condition of buildings and facilities by conducting regular inspections and reporting results of inspections.
• Manages 3rd party custodial services and ensures a quality product is being received per the contract.
• Has oversight over special projects as needed, including resident hall turnover
• and utilizing a computerized maintenance management system for work order documentation.
• Provide support for on campus events.
• Maintains professional working relationships with both internal and external campus customers.
• Assists with auditing and maintaining up-to-date MSDS records for compliance.

General Custodial Tasks (25%)

• Remove trash in classrooms, laboratories, administrative areas and hallways.
• Sweep and mop designated areas.
• Clean and restock restrooms.
• Vacuum carpeted areas.
• Clean glass surfaces indoors and partitions as needed.
• Dust vertical/horizontal surfaces, tables, desks, and shelves in administrative areas.
• Inventory and stock supply areas.
• Assist with light maintenance as assigned i.e.: replacing light bulbs or a ceiling tile, helping to clean a work site, etc. These are examples and not an exhaustive list.
• Assist with preventative maintenance to walks, drives, and parking lots, including snow and ice removal.
• Maintain outside areas of campus and remove trash and debris.
• Assist with special events in the evenings and on weekends as needed.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position supervises 4-6 custodial staff, 3rd shift contract labor, and student workers. Responsible for administrative and supervisor tasks such as review and approval of time cards, coaching, performance management, discipline, and hiring.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Strong oral and written communication skills
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the College.
• Willingness to train or retrain as needed
• Ability to plan and organize work.
• Strong thorough knowledge of proper safety techniques and procedures while using chemicals, power tools, hand tools and equipment.
• Knowledge of proper lifting techniques and the ability to operate equipment. (i.e., carpet cleaner)
• Familiar with HazCom Training and OSHA standards.
• Ability to use required tools and equipment skillfully and safely.
• Ability to learn and apply proper cleaning procedures and use of equipment and supplies.
• Must be able to work a flexible schedule including evenings and weekends as needed for special projects and events. Assigned shift times are subject to change based on campus needs.
• Experience with snow and ice removal.
• Willingness to proactively engage with custodial staff and third party vendors providing feedback to ensure optimal cleanliness of buildings.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required.
• Minimum of 2 years custodial experience.
• Experience within an educational environment is a plus.
• 2-3 years of previous leadership or supervisory experience required, with a proven track record of developing team member's skill sets.

PHYSICAL DEMANDS

• While performing the duties of this job there will be prolonged periods standing and walking.
• Must be physically able to climb ladders, bend, or crawl into awkward spaces.
• The employee must frequently be able to lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds with assistance from others.

WORK ENVIRONMENT

• While performing the duties of this job, the employee is frequently exposed to outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration and must follow all safety protocols and procedures
• The noise level in the work environment is usually moderate.

About Columbus College & Design

Columbus College of Art & Design teaches undergraduate and graduate students in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, nonprofit art and design colleges in the United States. CCAD offers nine BFA programs and a Master of Professional Studies in User Experience Design that produce graduates equipped to shape culture and business at the highest level. Additionally, CCAD offers year-round community art classes for children and adults of all ages, led by local creators and designers skilled in their craft. For more information, visit ccad.edu.

About Columbus

Columbus is among the Top 10 best U.S. cities for new college grads and one of the top 10 creative scenes in the country as well as one of the 15 most affordable cities in the U.S. As one of the nation's largest college towns Columbus is the type of city where creative activities flourish. There are eight distinct cultural districts that surround CCAD and there are more than 165 restaurants, pubs, and clubs in downtown alone. CCAD is a campus community located in the heart of this vibrant city.

EEO Statement

Columbus College of Art & Design ("CCAD") is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. CCAD is dedicated to the fulfillment of this policy regarding all aspects of employment.