Custodial Quality Control Specialist

Challenge Unlimited Inc; Kansas City (MO); On-site; USD 66,125,000 - 71,635,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Life Insurance (Basic & AD&D)

401(k) Plan

Paid Time Off

Short Term Disability

Mileage Reimbursement

Job summary

Challenge Unlimited Inc. is hiring a Quality Control Specialist at The Richard Bolling Federal Building in Kansas City, MO. The role oversees quality at assigned worksites, ensuring compliance with performance standards and safety regulations, while supporting continuous improvement in cleaning operations.

The Specialist conducts inspections, documents issues, and aids in trend analysis. Training, flexibility across shifts, and strong attention to detail are essential for success in this role.

Qualifications

• Education: High school diploma or GED required; 2 years of college preferred.
• Experience: 3+ years in custodial/janitorial/housekeeping; or hospital sanitation.
• Certifications: OSHA 30-hour; Custodial Certification within 6 months.

Responsibilities

• Conduct routine and unscheduled inspections for quality and safety.
• Document deficiencies and verify corrective actions.
• Enter QC inspections into the QMS database and audit systems.

Skills

Problem solving

Time management

Attention to detail

Office 365

Excel

Education

High school diploma or GED

Some college preferred

Tools

OSHA 30-hour certification

Custodial Certification

Job description

Who we are:

At Challenge Unlimited, our vision is to become a national leader in providing employment services to people with disabilities that empower them to reach their full potential. We intentionally provide opportunities for individuals with disabilities which will assist them to live, work, and participate in the community.

Challenge Unlimited is driven by its core values: community, helpfulness, abilities, leadership, learning, ethics, innovation, growth, and effective outcomes. It is these values that have powered Challenge Unlimited to its success and has helped over 600 disabled individuals find meaningful work across all of our locations.

Position Summary:

We are currently hiring aQuality Control Specialistat The Richard Bolling Federal Building in Kansas City, Missouri .
Schedule: Monday-Friday
Shift: Full-Time
Hours: 6am-2:30pm, 10am-6pm, 11am-7pm, 3pm-11pm, 4pm-12am Flexible to the Jobs Demands
Salary:$23.71 per hour + Benefits!
Travel: Up to 30%

Summary:

Reports to the Director of Safety and Quality Assurance, the Quality Control Specialist is responsible for overseeing the quality at assigned worksites where people who have different abilities work with integrated teams and receive work support and development as needed to achieving the highest level of independence possible.This position ensures custodial services are performed in full compliance with the Performance Work Statement, GSA standards, sustainability requirements, safety regulations, and contract performance metrics. This role will conduct routine and unscheduled inspections, documents deficiencies, verifies corrective actions, and supports continuous improvement of cleaning operations throughout the facility. The Specialist acts as the on-site quality authority ensuring work meets required cleanliness, sanitation, safety, and environmental standards.

Typical Duties:

• Facility Inspections — Inspect offices, restrooms, corridors, entrances, floors, windows, waste areas, and exterior entry points. Verify compliance with cleaning, disinfecting, sanitizing, floor care, carpet care, restroom sanitation, window cleaning, and waste removal standards.

• Regulatory & Safety Compliance — Ensure adherence to OSHA, SDS, EPA green cleaning standards, sustainable product use, infection control practices, chemical handling requirements, and equipment safety. Support government inspections and coordinate with COR/facility representatives.

• Quality Documentation — Document deficiencies, track trends, verify corrective actions, and support performance reporting. Enter all QC inspections into the QMS database and audit systems for accuracy and integrity.

• Floor & Restroom Quality Oversight — Inspect floor maintenance (stripping, waxing, buffing, extraction, spot cleaning, ADA‑safe surfaces). Confirm restroom disinfection, fixture condition, dispenser operation, and odor control.

• Waste & Environmental Standards — Verify proper trash, recycling, and compost handling procedures, container cleanliness, and environmental compliance.

• Contract Compliance & Communication — Moderate monthly Management Review Board meetings. Relay contract updates to workers and leadership. Assist in establishing metrics and managing customer expectations to ensure PWS/SOW compliance.

• Team Observation & Support — Observe crew performance, report quality and safety issues, evaluate competencies, and support continuous improvement. Mentor staff, reinforce policies, and promote a positive, accountable work culture.

• Non‑Conformance & Investigations — Issue and track Non‑Conformance Reports. Identify fraud, waste, and abuse. Participate in investigations using audit techniques and maintain regulatory oversight.

• Customer & Contractor Relations — Build professional partnerships with contracting representatives, subcontractors, vendors, and site occupants. Investigate complaints, recommend corrective actions, and support trend analysis and continuous improvement.

• Contract Knowledge & Risk Management — Maintain thorough understanding of the contract SOW, materials, and equipment. Manage quality control activities per QA standards, company procedures, client specifications, and contract requirements. Assist with generic and project‑specific risk assessments.

Minimum Qualifications:

• Education: High school diploma or G.E.D required. Preferred 2 years of college. .
• Experience: 3+years’ work experience inCustodial;janitorial, housekeeping;or hospitalsanitation.Qualitycontrol,engineering, or large contractexperience preferred.Requires problem solving, time management,and attention to detail skills
• Certifications: OSHA 30-hour certification in construction within 6 months. Custodial Certification within 6 month.
• Pre-Employment Test:Computer technology baseline knowledge
• Computer Skills: Proficient withOFFICE 365 Suite /Microsoft Excel, Word, PowerPoint, and Outlooka plus
• Background Checks: Pass federal and state background checks. Pass child abuse and neglect background checks.Pass driving background check
• Driving:Must be at least 21 years or older with a valid drivers license.Company Travel with personally insured vehicle is required

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic & AD&D)
• 401(k) Plan
• Paid Time Off (Vacation, Sick, & Holidays)
• Short Term Disability
• Mileage Reimbursement

EOE Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or protected veteran status.