Custodial Operations Lead

Tessera; Washington; On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Life Insurance

Disability Insurance

FSA

Job summary

Tessera is seeking an Operations Supervisor - Custodial to lead janitorial teams at a US Air Force Base location in Airway Heights, WA. The role includes supervising staff, ensuring cleanliness, and maintaining safety standards on a full‑time schedule (7:00 am–3:30 pm, Monday–Friday).

Qualifications include 2+ years in custodial operations and 1+ year of supervision, with a valid driver’s license and ability to drive to sites.

Qualifications

• 2+ years of custodial, janitorial, or facilities operations experience.
• 1+ year of supervisory or lead experience preferred.
• Strong knowledge of custodial procedures, floor care equipment, and cleaning chemicals.
• Understanding of workplace safety standards, PPE use, and compliance practices.
• Experience with scheduling, staffing coordination, and workforce support.
• Strong communication and leadership skills with the ability to work effectively with employees, leadership, and customers.
• Basic computer proficiency, including Microsoft Office (Word, Excel, Outlook).
• Ability to maintain accurate records and operational documentation.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Valid driver's license required.

Responsibilities

• Provide hands-on supervision, coaching, and support to janitorial staff, leads, and supervisors to ensure strong performance and accountability.
• Promote a positive, inclusive, and safety-focused work environment aligned with company values and contract requirements.
• Oversee daily custodial field operations to ensure cleanliness, sanitation, safety, and overall quality standards are consistently met.
• Conduct training, coaching, counseling, and performance management, including evaluations, probation reviews, and recognition programs.
• Assist with staffing, schedules, and coverage to maintain operational continuity during absences, callouts, and peak workload periods.
• Conduct regular quality control inspections and ensure timely corrective actions are completed.
• Attend safety meetings and reinforce compliance with all safety procedures, policies, and PPE requirements.
• Investigate and resolve employee issues and workplace concerns in a timely, professional manner.
• Serve as a field leader and customer point of contact, conducting site visits and responding to service needs and requests.
• Collaborate with customers and internal leadership to ensure satisfaction and contract compliance.
• Assist with administrative functions including reporting, scheduling, job orders, and documentation.
• Maintain accurate records related to timekeeping, attendance, training, evaluations, incidents, and operational reporting.
• Manage supplies, inventory, equipment, and company-issued property including keys, vehicles, and devices.
• Safely operate and oversee janitorial equipment and ensure proper use of cleaning chemicals and PPE.
• Support floor care and custodial duties in the field as needed to maintain service levels.
• Partner with vocational and support staff on training, development, and program participation.
• Maintain flexibility to work varied schedules including days, nights, weekends, and holidays.
• All Other Duties as Assigned.

Skills

Supervisory experience

Custodial procedures

Scheduling

Communication

MS Office

Valid driver’s license

Tools

Microsoft Office

Job description

Tessera is seeking an Operations Supervisor - Custodial to lead janitorial teams at a US Air Force Base location in Airway Heights, WA. The role includes supervising staff, ensuring cleanliness, and maintaining safety standards on a full‑time schedule (7:00 am–3:30 pm, Monday–Friday).

Qualifications include 2+ years in custodial operations and 1+ year of supervision, with a valid driver’s license and ability to drive to sites.