Custodial Manager

ABM Industries; Johnstown (OH); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Company vehicle

Benefits package

Job summary

ABM Industries is seeking a proactive Janitorial Account Manager to oversee custodial operations at client facilities. You will supervise staff, create schedules, enforce safety, manage budgets, and coordinate events, while communicating with clients and stakeholders.

A driver’s license and relevant certifications are preferred. The role requires strong leadership, attention to detail, and extensive custodial knowledge, with a typical $55,000–$60,000 annual salary and a company vehicle provided

Qualifications

• Minimum of 5 years in custodial or janitorial services, with at least 2 years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Experience with custodial management software and tools.

Responsibilities

• Supervise, train, and manage a team of custodians and janitorial staff.
• Schedule and assign daily tasks and projects, ensuring efficient use of resources and timely completion of work.
• Conduct performance evaluations and provide ongoing feedback and coaching to team members.
• Oversee daily cleaning and maintenance activities to ensure the facility is clean, sanitary, and well-maintained.
• Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
• Inspect work areas regularly to ensure adherence to quality and safety standards.
• Ensure compliance with all local, state, and federal regulations related to custodial services and workplace safety.
• Implement and enforce safety protocols and procedures to protect staff and facility occupants.
• Conduct regular safety training and inspections to identify and mitigate potential hazards.
• Manage the facilities custodial services budget, ensuring cost-effective use of resources.
• Maintain inventory of cleaning supplies and equipment, ordering materials as needed to support operations.
• Monitor and control expenses to stay within budgetary constraints.
• Ensure performance and budget compliance to meet client expectations and contractual obligations.
• Coordinate and manage custodial support for facility events and projects.
• Ensure timely setup, maintenance, and breakdown of events, maintaining high standards of cleanliness and safety.
• Collaborate with other departments and facility management to coordinate custodial activities.
• Communicate effectively with clients, vendors, and other stakeholders to address concerns and ensure satisfaction.
• Prepare and present reports on custodial activities, progress, and issues to management.

Skills

Leadership

Team management

Communication

Quality awareness

Adaptability

Education

High school diploma or GED

Tools

Custodial management software

Job description

Job Description

We are seeking a proactive and experienced Janitorial Account Manager to oversee the custodial operations at our client’s facility. The Janitorial Account Manager will be responsible for managing the cleaning staff, ensuring high standards of cleanliness, and maintaining a safe environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and extensive knowledge of custodial practices.

Job Description

We are seeking a proactive and experienced Janitorial Account Manager to oversee the custodial operations at our client’s facility. The Janitorial Account Manager will be responsible for managing the cleaning staff, ensuring high standards of cleanliness, and maintaining a safe environment. The ideal candidate will have strong leadership skills, a keen eye for detail, and extensive knowledge of custodial practices. Compensation: $55,000 to $60,000 annual salary (US Dollars). The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. Hours: 12PM-9PM, additional hours dependent on business needs. There is a company vehicle provided for this to drive between different locations. ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff and Management Team Members ABM Industries is a leading provider of integrated facility solutions, committed to delivering high-quality services across various sectors, including commercial, healthcare, education, and industrial environments. Our mission is to ensure clean, safe, and welcoming environments for our clients through exceptional custodial services.

Team Management

• Supervise, train, and manage a team of custodians and janitorial staff.
• Schedule and assign daily tasks and projects, ensuring efficient use of resources and timely completion of work.
• Conduct performance evaluations and provide ongoing feedback and coaching to team members.

Custodial Operations

• Oversee daily cleaning and maintenance activities to ensure the facility is clean, sanitary, and well-maintained.
• Develop and implement cleaning schedules and procedures, including floor care, window washing, restroom sanitation, and trash removal.
• Inspect work areas regularly to ensure adherence to quality and safety standards.

Safety and Compliance

• Ensure compliance with all local, state, and federal regulations related to custodial services and workplace safety.
• Implement and enforce safety protocols and procedures to protect staff and facility occupants.
• Conduct regular safety training and inspections to identify and mitigate potential hazards.

Budget and Inventory Management

• Manage the facilities custodial services budget, ensuring cost-effective use of resources.
• Maintain inventory of cleaning supplies and equipment, ordering materials as needed to support operations.
• Monitor and control expenses to stay within budgetary constraints.
• Ensure performance and budget compliance to meet client expectations and contractual obligations.

Event Management

• Coordinate and manage custodial support for facility events and projects.
• Ensure timely setup, maintenance, and breakdown of events, maintaining high standards of cleanliness and safety.

Client Communication

• Collaborate with other departments and facility management to coordinate custodial activities.
• Communicate effectively with clients, vendors, and other stakeholders to address concerns and ensure satisfaction.
• Prepare and present reports on custodial activities, progress, and issues to management.

Qualifications

• High school diploma or GED required; degree in facilities management, hospitality, or a related field preferred.
• Minimum of 5 years of experience in custodial or janitorial services, with at least 2 years in a supervisory role.
• Strong knowledge of cleaning techniques, materials, and equipment.
• Experience with custodial management software and tools.
• Valid driver’s license and ability to successfully complete all screenings requirements for ABM and the client.
• Relevant certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI) preferred.

Skills and Abilities

• Excellent leadership and team management skills.
• Strong organizational and time management skills.
• Effective communication and interpersonal skills.
• Attention to detail and commitment to quality.
• Ability to work independently and make decisions in a fast-paced environment.
• Computer literacy, specifically with Microsoft programs is a must.

Work Environment

• Must be able to perform physical tasks, including lifting, bending, and operating cleaning equipment.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays, as needed.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis. ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility. ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.