Custard & Customer Experience Crew Member

Andy's Frozen Custard; Arlington (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

Pet Insurance

401K with 4% Matching

Dependent Care FSA

Paid Time Off

Job summary

Andy’s Frozen Custard in Arlington, TX is seeking Crew Members to deliver quality treats with a focus on safety and efficiency. The role requires handling orders, cash, and maintaining high standards for product preparation and cleanliness, including late-night and weekend shifts.

Training on food safety and company policies is provided to ensure excellent customer experiences. Positions are full-time or part-time with benefits for 30+ hours/week.

Qualifications

• Must be 16+ years of age.
• Must have reliable transportation to and from work.
• Ability to work late nights, weekends, and some holidays.
• Can manage cash according to cash handling policies.
• Able to work in a fast-paced environment.
• Must be able to use touch-sensitive POS System.

Responsibilities

• Custard: Memorizes recipes and standards.
• Custard: Operates custard machines and ensures high quality product is produced.
• Custard: Ensures all custard/food items are prepared according to Andy’s standards of quality, consistency, and timeliness.
• Custard: Completes designated Food Safety and Training programs as prescribed.
• Crew: Maintain a calm demeanor during periods of high volume or unusual events.
• Crew: Perform cleaning duties to keep equipment and facilities sanitary.
• Crew: Follow and reinforce Andy’s operational policies and procedures.
• Crew: Follow and reinforce Andy’s Dress Code and Personal Appearance Policy.
• Customer: Deliver legendary customer service with a customer comes first attitude.
• Customer: Efficiently accept orders, create treats with accuracy, serve treats to customers.
• Customer: Handle transactions and cash changes if needed.
• Customer: Maintain health and safety regulations.

Skills

Customer service

Cash handling

POS system

Flexibility

Education

Minimum age 16

Tools

Touchscreen POS System

Job description

Andy’s Frozen Custard in Arlington, TX is seeking Crew Members to deliver quality treats with a focus on safety and efficiency. The role requires handling orders, cash, and maintaining high standards for product preparation and cleanliness, including late-night and weekend shifts.

Training on food safety and company policies is provided to ensure excellent customer experiences. Positions are full-time or part-time with benefits for 30+ hours/week.