Curtis Blue Line Assistant Store Manager

L.N. Curtis & sons; Kent (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long term disability

401(k) retirement plan

Commuter plan

Wellness program

Job summary

L.N. Curtis & Sons seeks an experienced store operations leader to assist in managing branch activities and staff.

The role emphasizes exceptional customer service and efficient operations in the Emergency Responder Equipment market, with a focus on sales performance and staff development. Responsibilities include overseeing sales, training personnel, maintaining showroom readiness, and coordinating with customers and employees to ensure top-tier service.

Qualifications

• Bachelor’s degree required or equivalent; strong leadership and communication skills.
• Minimum two years of personnel management experience preferred.
• Sales/marketing exposure is a plus; ability to learn and train staff.

Responsibilities

• Assist in managing the overall operation of the branch and all assigned staff.
• Help oversee all matters regarding store sales and operations; monitor every transaction.
• Assist in recruiting and training new personnel; set standards for customer satisfaction and handling escalated concerns.
• Support customers in our stores and maintain showroom stock.
• Educate customers on new and promotional products; perform accurate order entry.
• Learn and understand all product offerings and complete daily work diligently.
• Promote a value-added attitude and proactive issue resolution.
• Maintain a team-focused environment and positive attitude.
• Other duties as assigned by management to support company mission and goals.

Skills

Excellent communication

Interpersonal skills

Leadership abilities

Organized and multitasking

MS Office proficiency

Education

Bachelor's degree

Two years managing personnel

Tools

Microsoft Office

Job description

L.N. Curtis & Sons

Description

This position requires knowledge of, or the ability to learn the Emergency Responder Equipment market. This position helps the Store Manager lead and direct the overall activities of the store to continually achieve outstanding performance in transactions and in customer service.

Duties and Responsibilities to include

• Assist in managing the overall operation of the branch and all assigned staff.
• Help oversee all matters regarding store sales and operations. Help asses and monitor every transaction in the store.
• Assist in recruiting and training new personnel, setting standards in providing customer satisfaction and successful handling of any escalated customer concerns.
• Help manage contact between customers and employees to ensure that exceptional quality service is being expected at all times.
• Assist in providing all required reports and status updates as directed.
• Support customers in our stores.
• Maintain and stock showroom floor.
• Educate customers on new and promotional products.
• Perform accurate and timely order entry.
• Learn and understand all product offerings.
• Complete daily work with diligence and in an organized fashion.
• Promote a “value-added” attitude and capability.
• Be proactive in issue resolution.
• Maintain a positive attitude.
• Promote “Team” concept and attitude.
• Other duties as assigned by management to address and provide effective support of company mission, values and goals.

Requirements

Pre-requisite Core Competencies

• Positive approach to leading.
• Highly analytical, results-oriented, with an aptitude for negotiation and problem resolution.
• Strong work ethic.
• Proven attention to detail.
• Self-starter with willingness to do whatever is necessary to support the team.
• Demonstrated good judgement and a high degree of integrity.
• A history of continuing professional and personal development.

Skills Required

• Excellent communication skills.
• Strong interpersonal skills.
• Strong leadership abilities.
• Extremely organized and capable of multitasking.
• Proficient in Microsoft Office Suite; Outlook, Excel and Word.

Experience Preferred

• Experience in sales and marketing.
• Bachelor’s degree.
• Two years’ experience in managing personnel.

Benefits

We currently offer a generous benefit package to regular full time employees that includes: medical, dental, vision, life insurance, long term disability, flexible spending plan, 401 (k) retirement plan, commuter plan, wellness program, etc.

About Us

Curtis Blue Line is the Law Enforcement Division of L.N. Curtis and sons, a privately held family owned corporation established in 1929. Curtis Blue Line supplies law enforcement agencies with uniforms and equipment from 9 retail centers in the Western United States. Headquartered in Walnut Creek, CA, retail centers are located in Salt Lake City, Utah; West Sacramento, CA; Dublin, CA; Santa Fe Springs, CA; Kent, WA; Tigard, OR; Boise, ID, Gilbert, AZ, and Centennial, CO. First class service and friendly relationship oriented sales are a priority for all team members of Curtis Blue Line.

L.N. Curtis & sons is proud to be an Equal Employment Opportunity and Aff..

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail].

Equal employment opportunity, including veterans and individuals with disabilities.