Curbside Pickup Specialist: Fast, Friendly Service

Meijer; Commerce Charter Township (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Digital Clerk to fulfill online curbside orders with speed and accuracy, creating a smooth pickup experience for customers. You will help drive loyalty by ensuring orders are ready on time and payments are collected efficiently at the carside area.

You’ll greet customers, verify orders, and collaborate with store teams while maintaining a friendly, professional demeanor. Training will cover order systems, safety procedures, and customer service best practices.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup Meijer Pickup area through accurate order fulfillment and payment collection the carside experience
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs
• Maintain positive working relationships with customers, team members across the store and leadership
• Resolve customer concerns quickly by partnering with leadership when needed
• Receive daily workflow through a dashboard and fulfill orders throughout the shift
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards
• Store and stage orders correctly while following food safety guidelines
• Keep the curbside area clean, neat, and ready for the next pickup
• Support other tasks as needed to keep operations running smoothly

Skills

Customer service mindset

Attention to detail

Learning agility

Retail experience

Cashier experience

Clear communication

Physical stamina

Online ordering experience

Education

High school diploma or equivalent

Job description

Meijer is seeking a Digital Clerk to fulfill online curbside orders with speed and accuracy, creating a smooth pickup experience for customers. You will help drive loyalty by ensuring orders are ready on time and payments are collected efficiently at the carside area.

You’ll greet customers, verify orders, and collaborate with store teams while maintaining a friendly, professional demeanor. Training will cover order systems, safety procedures, and customer service best practices.