Curbside Pickup Specialist - Fast, Friendly Service

Meijer Inc.; Bay View (MI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Paid family care leave

Medical/dental/vision

401(k) with company contributions

And more!

Job summary

Meijer Inc. is hiring for a Digital Clerk responsible for turning online orders into efficient curbside pickups. You will provide friendly, accurate service at the Meijer Pickup area and ensure orders are fulfilled correctly and efficiently.

You will greet customers, answer questions, and work with store teammates to resolve issues. The role requires a customer-first approach and the ability to learn new technologies quickly.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly

Skills

High school diploma

Customer service

Tech-savvy

Retail experience

Cashier experience

Detail oriented

Process driven

Online ordering experience

Physical ability

Education

High school diploma or equivalent

Job description

Meijer Inc. is hiring for a Digital Clerk responsible for turning online orders into efficient curbside pickups. You will provide friendly, accurate service at the Meijer Pickup area and ensure orders are fulfilled correctly and efficiently.

You will greet customers, answer questions, and work with store teammates to resolve issues. The role requires a customer-first approach and the ability to learn new technologies quickly.