Curbside Pickup Lead - Customer Experience & Team Growth

Meijer Inc.; Williams Creek (IN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Indiana is seeking a customer-focused team member to support daily store operations and enhance the shopping experience. You will engage customers, guide tasks, and mentor peers to uphold Meijer standards and drive sales and service excellence.

The role emphasizes leadership, cross-functional collaboration, and the ability to train new staff while maintaining high safety and store standards, with weekly pay and development opportunities as part of Meijer Rewards.

Qualifications

• Passion for customer service with total engagement and approachability.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Ability to influence others and build rapport with customers and team members.
• Ability to train and mentor peers to meet service and sales goals.

Responsibilities

• Engage peers to provide the best possible shopping experience for customers, including checkout excellence.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to exceed service and sales goals and follow Meijer standards.
• Assist in training new team members and cross-training high-potential talent.
• Support department scheduling to improve engagement, service, and profitability.
• Ensure product freshness by monitoring rotation and dating policies.
• Guide the team on food safety standards and safe work practices.
• Lead in ordering, receiving, stocking, pricing, and display as applicable.
• Foster an inclusive Meijer culture and support Diversity, Equity, and Inclusion.

Skills

Customer service

Verbal communication

Team leadership

Creative thinking

Influence others

Job description

Meijer Inc. in Indiana is seeking a customer-focused team member to support daily store operations and enhance the shopping experience. You will engage customers, guide tasks, and mentor peers to uphold Meijer standards and drive sales and service excellence.

The role emphasizes leadership, cross-functional collaboration, and the ability to train new staff while maintaining high safety and store standards, with weekly pay and development opportunities as part of Meijer Rewards.