Curbside Experience Specialist

Meijer; McCordsville (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a Digital Clerk to fulfill online curbside orders with speed and accuracy, delivering a smooth pickup experience from start to finish. You’ll greet customers, process orders, and maintain the curbside area in a friendly, organized manner.

You’ll work to ensure customer satisfaction by partnering with leadership when issues arise, leveraging technology to streamline fulfillment, and upholding safety and store standards throughout your shift.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly

Skills

Customer service

Communication

Attention to detail

Learning agility

Retail experience

Cashier experience

Education

High school diploma or equivalent

Job description

Meijer is seeking a Digital Clerk to fulfill online curbside orders with speed and accuracy, delivering a smooth pickup experience from start to finish. You’ll greet customers, process orders, and maintain the curbside area in a friendly, organized manner.

You’ll work to ensure customer satisfaction by partnering with leadership when issues arise, leveraging technology to streamline fulfillment, and upholding safety and store standards throughout your shift.