Curbside Digital Clerk: Fast, Friendly Pickup

Meijer Inc.; Traverse City (MI); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Job summary

Meijer is hiring for a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience. You will help drive customer loyalty and satisfaction by processing orders quickly and accurately, greeting customers, and maintaining a positive, efficient curbside operation.

We value a service mindset, attention to detail, and the ability to learn new technologies. Prior retail or cashier experience is preferred, with opportunities for growth within a family-oriented retailer.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-first approach.
• Ability to learn new technologies quickly.
• Minimum of 1 year of experience; prior retail experience preferred.
• Past cashier experience preferred.
• Detail-oriented, organized, and dependable.
• Process-driven with the ability to follow procedures in an efficient, consistent way.
• Past online ordering experience a plus.
• You have the ability to perform physical tasks, such as lifting, bending, twisting, and standing for extended periods.

Responsibilities

• Provide remarkable service at the curbside pickup area through accurate order fulfillment and payment collection the carside experience.
• Greet each customer with a courteous, friendly attitude (in person and on the phone) and respond to questions and needs.
• Maintain positive working relationships with customers, team members across the store and leadership.
• Resolve customer concerns quickly by partnering with leadership when needed.
• Receive daily workflow through a dashboard and fulfill orders throughout the shift.
• Select items throughout the store, scan/verify products, and bag items appropriately using bagging standards.
• Store and stage orders correctly while following food safety guidelines.
• Keep the curbside area clean, neat, and ready for the next pickup.
• Support other tasks as needed to keep operations running smoothly.

Skills

Customer service mindset

Attention to detail

Strong communication skills

Ability to learn new technologies

Adaptability

Education

High school diploma or equivalent

Job description

Meijer is hiring for a Digital Clerk to fulfill online curbside orders and deliver a smooth pickup experience. You will help drive customer loyalty and satisfaction by processing orders quickly and accurately, greeting customers, and maintaining a positive, efficient curbside operation.

We value a service mindset, attention to detail, and the ability to learn new technologies. Prior retail or cashier experience is preferred, with opportunities for growth within a family-oriented retailer.