CUNY EDGE Advisor

Research Foundation of The City University of New York; New York (NY); Hybrid; USD 55,000 - 60,000; Full time

Benefits offered by this job

RFCUNY Benefits

Benefits accruals

Job summary

Research Foundation of The City University of New York seeks an Advisor to deliver an integrated advising experience that blends academic planning, career development, and personalized student support. You will manage a caseload and provide proactive guidance to promote persistence, graduation, and post-graduation success, while supporting the HRA Fellowship Program.

This grant-funded role requires collaboration across departments, strong documentation, and adherence to program and HRA

Qualifications

• Bachelor’s degree in education, counseling, social work, public administration, or a related field
• Minimum of 2 years of advising, case management, or student support services
• Demonstrated ability to support diverse student populations, including first‑generation and low‑income students
• Strong communication, organizational, and documentation skills
• Proficiency in Microsoft Office and similar tools
• Preferred: Master’s degree in Public Administration, Social Work, Psychology, or Sociology
• Experience in higher education advising or workforce development programs
• Experience with student information systems or advising platforms (Navigate, CRM tools)
• Experience supporting internships, job placement, or career programming
• Bilingual proficiency (Spanish preferred)

Responsibilities

• Provide holistic one-on-one and group advising integrating academic planning, career development, and individualized support
• Guide students in selecting majors and planning coursework for timely graduation
• Support students in exploring career interests and accessing career development resources
• Maintain a caseload and deliver proactive support, monitoring academic progress
• Assist students with financial aid, scholarships, and public benefit requirements
• Contribute to program communications, materials, and initiatives
• Maintain documentation in DMS and Navigate
• Support HRA Fellowship Program onboarding and workshops
• Contribute to audit readiness and reporting
• Participate in program planning, staff meetings, and assessments
• Perform other duties as assigned

Skills

Communication

Organizational skills

Documentation

Microsoft Office

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Navigate

CRM tools

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:

KINGSBOROUGH C. C.

Bargaining Unit

No

CUNY EDGE is a grant-funded partnership between the New York City Human Resources Administration (HRA) and the City University of New York (CUNY), operating across 20 CUNY colleges. The program supports students receiving Cash Assistance in achieving academic success, completing their degrees, and preparing for meaningful careers.

CUNY EDGE utilizes a holistic model that integrates academic advising, career development, and case management to support students from enrollment through graduation and into the workforce.

Position Summary

Reporting to the Director, the Advisor plays a critical role in delivering an integrated advising experience that blends academic planning, career development, and personalized individual student support. The Advisor manages a caseload of students and provides proactive, student-centered guidance to promote persistence, completion, and post-graduation success. The Advisor also supports the HRA Fellowship Program - a paid opportunity for CUNY EDGE students. The program promotes a culture of student engagement and skill development via workshops, weekly timesheets, and ongoing participation requirements.

This role requires a holistic approach that connects students’ academic experiences with career pathways, while also supporting their navigation of institutional and public benefit requirements. The Advisor fosters a supportive and inclusive environment where students feel empowered to achieve their goals.

This is a grant-funded position with the Research Foundation of CUNY.

Core Responsibilities

• Provide holistic one-on-one and group advising that intentionally integrates academic planning, career development, and individualized support to help students persist, graduate, and achieve post-graduation goals
• Guide students in selecting majors, planning coursework, the scholarship process, and staying on track for timely graduation
• Support students in exploring career interests, understanding workforce expectations, applying for internship/ employment opportunities, and accessing career development resources
• Maintain a caseload and deliver consistent, proactive support, including monitoring academic progress and intervening early to address challenges
• Assist students in navigating financial aid, scholarships, and public benefit requirements, including documentation processes, such as completing the HRA 154- school letter
• Contribute to program communications, materials, and initiatives
• Maintain accurate and timely documentation of advising interactions and student outcomes in the Data Management System (DMS – CUNY EDGE’s custom database) and EAB Navigate
• Support with the HRA Fellowship Program, including student onboarding, orientation, workshops, timesheet tracking, case notes, and ongoing student engagement
• Contribute to audit readiness and reporting by maintaining thorough records, supporting documentation collection, and ensuring alignment with program and HRA requirements
• Participate in program planning, staff meetings, and continuous improvement efforts, including data collection and assessments
• Perform other duties as assigned

Notes

Until further notice, this position is eligible for a hybrid work schedule.

Qualifications

Minimum Qualifications

• Bachelor’s degree in education, counseling, social work, public administration, or a related field
• Minimum of 2 years of experience in advising, case management, or student support services
• Demonstrated ability to support diverse student populations, including first‑generation and low‑income students
• Strong communication, organizational, and documentation skills
• Ability to build trust and rapport with students using a student‑centered and culturally responsive approach
• Proficiency in Microsoft Office and similar tools

Preferred Qualifications

• Master’s degree in a related field: Public Administration, Social Work, Psychology, Sociology
• Experience in higher education advising or workforce development programs
• Familiarity with public benefits systems and/or compliance requirements
• Experience using student information systems or advising platforms (e.g., Navigate, CRM tools)
• Experience supporting internships, job placement, or career programming
• Bilingual proficiency (Spanish preferred)

Pay Range

$55,000–$60,000

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history or any other protected characteristic under applicable law.