CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST

Arizona Department of Economic Security; Phoenix (AZ); On-site; USD 54,000 - 57,000; Full time

Job summary

The Arizona Department of Economic Security seeks a Cultural Competency Language Access Specialist to support individuals with developmental disabilities. This role involves data compilation, vendor collaboration, and ensuring linguistic appropriateness of public content. Join a committed team dedicated to community service and teamwork.

Benefits

Comprehensive health

Retirement benefits

Paid holidays

Tuition reimbursement

Wellness programs

Flexible work schedules

Qualifications

• Experience in diversity, healthcare, and bilingual skills preferred.

Responsibilities

• Compile data and narratives for cultural and language access plans.
• Serve as subject matter expert for vendor readiness reviews.
• Support the accuracy of DDD’s public-facing websites.

Skills

Proficiency with Google Suite tools

Exceptional written and verbal communication skills

Cross-cultural communication

Tools

Microsoft Office

Job description

CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST

Join to apply for the CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST role at Arizona Department of Economic Security

Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates, and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our mission is to strengthen individuals, families, and communities for a better quality of life.

CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST

Location: Division of Developmental Disabilities (DDD), 1789 W. Jefferson Street, Phoenix, AZ 85007

Salary: $54,101.84 - $56,452.28

Grade: 20

Closing Date: 05/15/2025

Job Summary

Join a dedicated team that helps Arizonans thrive! The Arizona Department of Economic Security (DES) seeks individuals committed to service, community, and teamwork. Learn more at des.az.gov or watch our ‘Our DES' video. Become part of our team!

The Division of Developmental Disabilities (DDD) provides services and supports to individuals with developmental disabilities and their families, emphasizing flexibility, quality, and member-driven services that promote independence and community engagement.

The role reports to the Cultural Competency and Language Accessibility Unit and involves compiling data for cultural plans, serving as a subject matter expert for vendor reviews, collaborating on grievance reporting processes, ensuring website and social media content are linguistically appropriate, and conducting quarterly audits of language vendors.

Applicants must not be licensed or certified by the DES Office of Licensing Certification and Regulation, nor have familial interests in Qualified Vendor Agreements or employment/subcontracting with vendors.

This position may offer remote work options within Arizona based on department needs and performance.

Key Responsibilities

• Compile data and narratives for cultural and language access plans and LEP reports.
• Serve as subject matter expert for vendor readiness reviews and educate vendors on cultural and language plans.
• Attend meetings and conduct quarterly audits of interpreting and translation services.
• Coordinate with internal and external stakeholders and review materials and reports.
• Support the accuracy and linguistic appropriateness of DDD’s public-facing websites and social media.

Knowledge, Skills & Abilities

• Proficiency with Google Suite tools.
• Understanding of CLAS standards, ADA, Medicaid, and related laws and regulations.
• Knowledge of systems of care, community supports, and culturally relevant services.

Skills

• Microsoft Office, conflict resolution, coaching, cross-cultural communication.
• Exceptional written and verbal communication skills.

Abilities

• Work effectively with diverse populations and stakeholders.
• Be flexible, creative, assertive, and capable of multitasking.
• Provide leadership, plan, organize, and manage time efficiently.

Preferred Qualifications

• Experience in diversity, healthcare, and bilingual skills preferred.

Pre-Employment Requirements

• Background and reference checks; ability to accommodate restrictions.
• Compliance with E-Verify and driver’s license requirements if applicable.

Benefits

• Comprehensive health, retirement, paid holidays, leave, tuition reimbursement, wellness programs, and more.
• Flexible work schedules and remote work options within Arizona.

Retirement

Participation in the Arizona State Retirement System (ASRS) and optional deferred compensation plans.

Contact

Questions? Contact Alyssa Figueroa at 602-653-9837 or [e-mail].

Arizona is an Equal Opportunity Employer. Persons with disabilities may request accommodations by contacting the provided numbers or email.