CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST

Arizona Department of Economic Security; Phoenix (AZ); On-site; USD 54,000 - 57,000; Full time

Job summary

Join a dedicated team as a Cultural Competency Language Access Specialist at the Arizona Department of Economic Security. This role focuses on ensuring linguistic and cultural appropriateness in public-facing materials while supporting individuals with developmental disabilities. Responsibilities include data compilation, vendor education, and maintaining communication standards. Enjoy a collaborative environment aimed at enhancing community services and supports.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Retirement

Paid Holidays

Vacation

Parental Leave

Sick Leave

Tuition Reimbursement

Wellness Programs

Flexible Schedules

Qualifications

• Experience in diversity, healthcare, and bilingual skills preferred.

Responsibilities

• Compile data and narratives for Cultural Competency and Language Access plans.
• Serve as a subject matter expert for vendor Readiness Review.
• Ensure the accuracy of DDD's public websites and social media.

Skills

Conflict Resolution

Cross-Cultural Communication

Exceptional Written and Verbal Communication

Tools

Google Suite

Microsoft Office

Job description

CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST

Join to apply for the CULTURAL COMPETENCY LANGUAGE ACCESS SPECIALIST role at Arizona Department of Economic Security

DEPARTMENT OF ECONOMIC SECURITY - Your Partner For A Stronger Arizona.

DES works with families, community organizations, advocates, and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our mission is to strengthen individuals, families, and communities for a better quality of life.

Job Details

Location: Division of Developmental Disabilities (DDD), 1789 W. Jefferson Street, Phoenix, AZ 85007

Salary: $54,101.84 - $56,452.28

Grade: 20

Closing Date: 05/15/2025

Job Summary

Would you like to be part of an impactful team that helps Arizonans thrive? DES is seeking dedicated individuals committed to service, community, and teamwork. Learn more at des.az.gov or watch our ‘Our DES' video. Join us!

The Division of Developmental Disabilities (DDD) provides services and supports to individuals with developmental disabilities and their families, emphasizing flexibility, high quality, and member-driven approaches. The role involves compiling data, preparing reports, serving as a subject matter expert, working with vendors, and ensuring linguistic and cultural appropriateness in public-facing materials.

Responsibilities

• Compile data and narratives for Cultural Competency and Language Access plans and quarterly LEP reports.
• Serve as a subject matter expert for vendor Readiness Review and educate vendors on Cultural Competence and Language Access plans.
• Attend meetings and conduct quarterly audits of language interpretation and translation services.
• Coordinate with internal teams, external stakeholders, and vendors; review materials and reports.
• Ensure the accuracy and linguistic appropriateness of DDD's public websites and social media.

Knowledge, Skills & Abilities

• Proficiency with Google Suite (Gmail, Drive, Docs, Sheets, Hangouts).
• Understanding of CLAS and ADA standards.
• Knowledge of federal Medicaid requirements, state laws, and regulations related to DDD and AHCCCS.
• Familiarity with systems of care, community supports, and culturally relevant services.

Skills

• Microsoft Office, conflict resolution, coaching, cross-cultural communication.
• Exceptional written and verbal communication skills.

Abilities

• Work effectively with diverse populations and stakeholders.
• Be flexible, creative, assertive; manage multiple tasks and environments.
• Provide leadership, plan, organize, and manage time efficiently.

Preferred Qualifications

• Experience in diversity, healthcare, and bilingual skills preferred.

Pre-Employment Requirements

• Background and reference checks, E-Verify compliance, valid driver’s license if applicable.

Benefits

Includes medical, dental, life insurance, retirement, paid holidays, vacation, parental leave, sick leave, tuition reimbursement, wellness programs, and flexible schedules, including remote work options.

Retirement

Participation in the Arizona State Retirement System (ASRS) and optional deferred compensation plans.

Contact

Questions? Contact Alyssa Figueroa at 602-653-9837 or [e-mail].

The Arizona Department of Economic Security is an Equal Opportunity Employer. Persons with disabilities may request accommodations.