Culinary Services Supervisor - Alfond Center for Health

MaineGeneral Health; Augusta (ME); On-site; USD 29,000 - 51,000; Full time

Job summary

MaineGeneral Health is seeking an enthusiastic Culinary Services Supervisor at the Alfond Center for Health to lead a busy kitchen. You will hire, train, coach, and manage day‑to‑day operations, ensuring safety, quality, and efficiency while building a positive culture.

The role emphasizes hands‑on leadership, teamwork, and flexibility, with a focus on community meals and patient/guest service. This is a full‑time on‑site position with weekend rotation and competitive total rewards.

Qualifications

• 3+ years of leadership or supervisory experience in a food service environment
• Positive, enthusiastic, solutions‑focused leadership approach
• Strong multitasking, prioritization, and organizational skills in a fast‑paced setting
• Ability to manage competing priorities with attention to detail
• Experience coaching employees and handling difficult conversations while maintaining positive relationships
• American Culinary Federation accreditation and/or culinary degree preferred; ServSafe certification preferred
• Computer experience required

Responsibilities

• Lead and support the food service team, including hiring, training, coaching, performance management, and day‑to‑day staff oversight
• Set the tone for a positive, accountable workplace culture by leading by example and recognizing good work
• Oversee day‑to‑day flow of food service operations from receiving to service
• Prepare and cook food while applying a variety of cooking techniques
• Monitor staffing and workflow, reassigning responsibilities to keep operations running
• Manage menu planning, inventory, supplies, and labor to control costs
• Ensure kitchen meets food safety, sanitation, quality, and regulatory standards
• Partner with Executive Chef and Food & Nutrition leaders to improve department performance
• Participate in and organize community education and outreach events
• Be a hands‑on leader, working alongside the team and stepping in as needed
• Demonstrate ability to build and sustain a positive workplace culture through leadership and engagement
• Model and promote MaineGeneral Health's RESPECT values in all interactions

Skills

Leadership

Coaching

Communication

Multitasking

Computer skills

Education

Culinary degree

American Culinary Federation accreditation

ServSafe certification

Job description

Job Summary: MaineGeneral Health is looking for an enthusiastic, dependable and experienced food service leader to join our team as a Culinary Services Supervisor at the Alfond Center for Health.

This is a hands‑on leadership role for someone who enjoys being where the action is. You'll oversee the day‑to‑day operations of the kitchen, support and hold team members accountable, help ensure food is prepared and served safely and efficiently, and step in wherever you're needed to keep things moving.

The right candidate will set the tone for a positive, professional, and team‑oriented environment. You should be comfortable leading a diverse team, addressing challenges head‑on, coaching employees, and helping build a culture where people show up, work together, and take pride in what they do.

If you're a leader who can run a tight ship while still being approachable, flexible, and willing to roll up your sleeves, we'd love to hear from you.

Job Description

Schedule:

Hours vary based on business needs; every 3rd weekend rotation required.

What You'll Do

• Lead and support the food service team, including hiring, training, coaching, performance management, and day‑to‑day staff oversight.
• Set the tone for a positive and accountable workplace culture by leading by example, recognizing good work, addressing concerns, and helping team members succeed.
• Oversee the day‑to‑day flow of food service operations, from receiving and production through preparation, service, and getting food out the door.
• Prepare and cook food while maintaining knowledge of a variety of cooking techniques and kitchen operations.
• Monitor staffing and workflow, reassigning responsibilities and jumping in wherever needed to keep operations running smoothly.
• Manage menu planning, inventory, supplies, and labor resources while identifying opportunities to control costs.
• Ensure the kitchen consistently meets food safety, sanitation, quality, and regulatory standards.
• Partner with the Executive Chef and other Food & Nutrition leaders to address operational challenges and improve department performance.
• Participate in and organize community education and outreach events.
• Be a hands‑on leader who is willing to work alongside the team and step in wherever needed.
• Demonstrated ability to build and sustain a positive workplace culture through consistent leadership, accountability, and employee engagement.
• Commitment to modeling and promoting MaineGeneral Health's RESPECT values in all interactions with patients, visitors, colleagues and community members.

What We're Looking For

• At least three years of leadership or supervisory experience in a food service environment preferred.
• A positive, enthusiastic, and solutions‑focused approach to leadership.
• Strong ability to multitask, prioritize, and stay organized in a fast‑paced environment.
• The ability to confidently manage competing priorities while maintaining attention to detail.
• Someone present, engaged, and dependable, with a strong sense of accountability for their team and the operation.
• Strong communication skills and the ability to coach, mentor, and hold employees accountable in a fair and respectful way.
• The ability to make decisions, solve problems, and adjust quickly when priorities change.
• A willingness to be flexible with scheduling and operational needs.
• The ability to work effectively with people with different personalities, experience levels, and working styles.
• Experience coaching employees, managing performance, and navigating difficult conversations while maintaining positive working relationships.
• Demonstrated ability to build and sustain a positive workplace culture through consistent leadership, accountability, and employee engagement.
• American Culinary Federation accreditation and/or a culinary degree highly preferred.
• Computer experience required.
• ServSafe certification preferred at hire or within six months of hire.

Why This Role Matters

This isn't a leadership role where you'll spend your day behind a desk. You'll be an active presence in the kitchen, working alongside your team and making sure our patients, employees, and guests receive quality food and service.

Food service at MaineGeneral Health is about more than getting meals from the kitchen to the tray line. A good meal can make someone's day, whether it's a patient who needs a little comfort, an employee grabbing lunch during a busy shift, or a visitor spending a long day at the hospital.

We take pride in the food we serve and where it comes from. We use responsibly sourced foods and incorporate as many local foods into our menu program as possible, with approximately 20% of our food budget dedicated to locally sourced foods for our patients, employees, and guests. We're also deeply connected to the community, with a strong focus on addressing food insecurity in Central Maine.

You’ll have the opportunity to help shape a team, strengthen a culture, and make a difference through something as simple and meaningful as a good meal.

Compensation Information

$21.34 - $37.35

The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on‑call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

Scheduled Weekly Hours

40

Job Exempt

No

Benefits

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness

• We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
• Employees have access to industry‑leading leave for new parents.
• A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness

• Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
• Tuition Reimbursement is available to all employees to further develop skills and career.
• We offer eligible employees up to 2% of eligible pay in 403(b) company‑matching contributions plus another 2% in the 401(a) retirement income plan.
• Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
• We offer both short‑term and long‑term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability

Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at [phone].