Culinary Experience Regional Manager (NJUS)

NetJets IP, LLC; West Palm Beach (FL); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Employee Assistance Program

Flexible Spending Accounts

Health Savings Account with employer H

Wellness Programs & Discounts

Paid Time Off

Parental Leave of Absence

Life and Accident Insurance

Voluntary benefits

401(k) plan with employer match

Job summary

NetJets Aviation, Inc. is seeking a Culinary Experience Regional Manager to oversee daily catering logistics and supplier performance across assigned territories.

You will work with the Quality & Standards Executive Chef to elevate inflight dining from planning to execution, ensuring safety, quality, and cost efficiency. You will manage supplier relationships, training, auditing, and continuous improvement across our catering network, traveling frequently to support on-site needs and uphold the

Qualifications

• 4–6 years of experience in hospitality or catering operations.
• Ability to collaborate with multiple teams in complex operations.
• Proven supplier management skills.
• Strong problem solving and communication abilities.
• Willingness to travel 50–75%.

Responsibilities

• Regional management of all catering suppliers within their respective territories.
• Develop processes to ensure quality control and consistency across operations.
• Supplier management including training, auditing, coaching, and development; on-site support when needed.
• Maintain knowledge of the aviation catering supplier market and identify efficiencies.
• Act as brand ambassador for NetJets InFlight Dining to drive quality daily.
• Evaluate product delivery with the Quality & Standards Executive Chef.
• Provide proactive supplier feedback based on requirements and expectations.

Skills

Collaborate across teams

Problem solving

Inventory management

Training materials

Supplier management

Interpersonal skills

Travel ability

Microsoft Office

Culinary experience

ServSafe certification

Education

Bachelor's in Hospitality

Tools

Microsoft Office Suite

Job description

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Title: Culinary Experience Regional Manager (NJUS)

Company: NetJets Aviation, Inc.

Area of Interest: Customer Experience

Location: Dallas, TX, US, 75209

Join the NetJets Team

NetJets, the global private aviation leader for more than 60 years, provides the pinnacle of private travel, defined by a signature commitment to unwavering safety, personalized service, and reliable global access. Discover why NetJets is the ultimate career destination, offering exceptional benefits and growth opportunities.

Purpose of Position

The Culinary Experience Regional Manager is responsible for overseeing daily catering logistics operations and management of supplier performance for their assigned territory. Reporting to and collaborating with the NetJets Quality & Standards Executive Chef, the Culinary Experience Regional Manager will continuously improve and execute an inflight catering supply chain strategy to elevate the NetJets InFlight Dining experience from infancy to execution. Through ongoing process, standards, and training improvement with the Quality & Standards Executive Chef; the Culinary Experience Regional Manager will ensure execution throughout the supplier network from the supplier's kitchen through product delivery to our Owners and Crewmembers. Responsibilities will include safety compliance and quality auditing, training execution, supplier performance management, supply chain process solutions, and new initiative support. The Culinary Experience Regional Manager will support the overall mission of the InFlight Dining strategy and successful delivery of catering for Owners and Crewmembers.

Tasks and Responsibilities

• Regional management of all catering suppliers within their respective territories
• Development and enforcement of processes to ensure quality control and consistency within our daily operations and throughout the entire supply chain
• Supplier management including supplier training, compliance, auditing, coaching, and development. This will include on-site support for suppliers when needed
• Maintain an intimate knowledge of the aviation catering food and beverage supplier market, proactively identifying efficiencies associated with all products and ingredients required to execute the NetJets InFlight Dining mission: providing unmatched cuisine and dining experiences at an exceptional value through a commitment to safety, quality, effective communication, performance excellence, process efficiency, and continuous improvement
• Operate as a brand ambassador for the NetJets InFlight Dining program; providing knowledge and guidance to ultimately foster positive working relationships throughout our supplier network in an effort to drive accountability and quality on a daily basis
• Partner with the Quality and Standards Executive Chef to evaluate product delivery for consistency; taking aesthetics, plating, quantity, and more into consideration
• Using analyzed data and a defined strategy, provide proactive feedback to suppliers based on established requirements, specifications, and expectations set by Quality and Standards Executive Chef

Note:

It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. For a list of essential job functions, please refer to the essential functions document for this job.

Education

Bachelor's in Hospitality

Years of Experience

4-6 years of experience

Core Competencies

Service-Oriented

Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs)

• Ability to collaborate with multiple teams in complex operations
• Demonstrated ability to solve complex problems
• Inventory management experience
• Ability to develop and manage training materials
• Proven supplier management skills
• In-depth understanding of business aviation & associated operations
• Demonstrated leadership skills with excellent interpersonal, oral, and written communication skills
• Strong ability to successfully execute projects and programs
• Excellent organizational skills and attention to detail
• Ability to travel on a frequent basis 50-75%
• Proficient with Microsoft Office Suite or related software
• Culinary experience preferred but not mandatory
• ServSafe Management certification preferred, obtained within 90 days of start date

How NetJets Supports You

NetJets is proud to provide a variety of attractive benefits to our employees, including many at no cost. Employees have access to no cost options including Medical, Dental, and Vision benefits, with access to robust networks of nationwide providers.

Our comprehensive suite of benefits include:

• Medical, Dental, and Vision
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with annual employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Parental Leave of Absence
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan, with 67% of every dollar you contribute through standard elective deferral and catch-up contributions matched by NetJets. Super catch-up contributions are not eligible for the employer match.