CUA Case Management Director

Net-Centers-Net-Community-Care; Philadelphia (Philadelphia County); On-site; USD 83,000 - 101,000; Full time

Job summary

NET Centers is seeking a Case-Management Director to oversee the day-to-day operations of the Community Umbrella Agency (CUA) program in Philadelphia. The role includes supervising program staff and guiding policy development to ensure compliance and high-quality service delivery.

The ideal candidate holds a master’s degree in human services, with at least five years in Child Welfare & Social Services and three years of supervisory experience, plus valid driver’s license.

Qualifications

• Masters degree in human services or a related field.
• Minimum 5 years of experience in Child Welfare & Social Services.
• Minimum 3 years of supervisory experience.
• Strong knowledge about child welfare practice including safety, permanency, and well-being.
• Budgetary experience is helpful.
• Experience in a mental health setting preferred.
• Must have valid driver's license.

Responsibilities

• Oversee day-to-day operations of the CUA program and supervise program supervisors and other staff.
• Support development of program policies and procedures as needed.
• Ensure case managers and supervisors complete all assigned paperwork, assessments, and Single Case Plans.
• Ensure cases are assigned in a timely manner; ensure staff attend training as required.
• Report to CUA Director and DHS as requested.

Skills

Supervisory experience

Child welfare knowledge

Program management

Education

Master's degree in human services or related field

Job description

Job Details

Job Location: 2701 N BROAD - Philadelphia, PA 19132

Salary Range: $92,000.00 Salary/year

Title: Case-Management Director Community Umbrella Agency (CUA)

SUMMARY

The Case Management Director is responsible for overseeing the day to day operations of the CUA program , specifically supervising program supervisors and other staff as assigned; supporting the development of program policies and procedures as needed; assuring that case managers and supervisors complete all assigned paperwork, assessments, and Single Case Plans; assuring that cases are assigned in a timely manner; assuring that case managers and supervisors attend training as required or needed; and reporting to CUA Director and DHS as requested.

MINIMUM QUALIFICATIONS

• Masters degree or above from an accredited college or university with a major in the human services field plus years of experience supporting management level staff
• Minimum of five years of experience in Child Welfare & Social Services
• Minimum of three years of supervisory experience
• Strong knowledge about child welfare practice including tenets of safety, permanency, and well-being.
• Budgetary experience is helpful.
• Experience in a mental health setting preferred.
• Must have valid drivers license.

NET's Commitment to Equal Opportunity

NET is committed to equal opportunity for all employees and applicants.

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

Employment may be contingent upon NET's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

About Us

The Northeast Treatment Center founded in 1970 is one of the largest behavioral health and social service agencies is in the Philadelphia Region. Services are offered at 15 sites throughout Greater Philadelphia, the Lehigh Valley and the state of Delaware.

NET Centers (NET) offers support and hope to individuals and families at times of great stress in their lives. A nonprofit agency, NET provides a continuum of trauma informed behavioral health and social services designed to meet complex needs of all family members. These include mental health, addiction treatment, foster care, residential group care, adoption, juvenile justice services and child welfare services. While some services address the needs of the family as a whole and some target individuals, we always strive to foster positive connections within the family to help all family members heal, recover and rebuild.