CUA 1 Case Manager

Northeast Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Job summary

Northeast Treatment Centers in Philadelphia is hiring a Community Umbrella Agency (CUA) Case Manager. This full-time position requires strong knowledge of child welfare protective services to assist high-risk families. You will work closely with clients to enhance parenting practices and create supportive home environments.

The ideal candidate should hold a Bachelor’s in Human Services, have at least two years of case management experience, and possess a valid driver’s license. Join us in making a positive impact in the community.

Qualifications

• Bachelor’s degree in Human Services, BSW preferred.
• At least two years of case management experience involving youth.
• Knowledge of child and family service systems.
• Valid driver’s license with a safe driving record.
• Experience with computers beneficial.
• Knowledge of social work values and/or child welfare services.

Responsibilities

• Assist families in enhancing parenting practices and protective capacities.
• Create a nurturing environment that promotes child safety.
• Work in partnership with families to stabilize and support them.

Skills

Child welfare knowledge

Case management experience

Knowledge of social work values

Driving skills

Computer proficiency

Education

Bachelor’s degree in Human Services or BSW

Job description

TITLE: Community Umbrella Agency (CUA) Case Manager

REPORTS TO: CUA Case Management Supervisor

FLSA STATUS: Non-Exempt

STATUS: Fulltime

Overview

Net Community Care is a division of Northeast Treatment Services (NET), a non-profit organization serving the Philadelphia region. As a designated Community Umbrella Agency (CUA) for the Department of Human Services, Net Community Care operates CUA1 and CUA7, providing comprehensive child welfare services focused on safety, permanency, and family well‑being. Grounded in trauma-informed care and cultural humility, the organization works to stabilize families, support youth development, and ensure children can grow in safe, nurturing, and permanent homes.

Summary

Case Managers must have a strong understanding of child welfare protective services and the needs of high-risk, vulnerable families. Client families are referred by the Department of Human Services due to concerns related to parenting skills, safety, and the ability to maintain children in a safe and stable environment. In this role, the Case Manager partners with families to strengthen parenting practices, enhance protective capacities, and create a nurturing home environment that promotes child safety, well‑being, and permanency.

Qualifications

• Bachelor’s degree in Human Services, BSW preferred
• At least two years of case management experience involving youth
• Knowledge of child and family service systems
• Valid driver’s license issued by state of residence and a safe driving record with proof of insurance coverage
• Experience with computers beneficial
• Knowledge of social work values and/or child welfare services