CTO Lead Technical Program Manager

Next Frontier Capital; Plano (TX); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking a Lead Technical Program Manager in the Chief Technology Office – Authentication and Authorization to deliver complex cross‑team programs within Identity and Access Management. You will be hands‑on and drive quarterly planning, governance, and release communications across Product, Engineering, QA, and Release partners.

Partner with Product and Tech managers to ensure delivery aligns with regulatory and privacy requirements, maintain Jira hygiene, and leverage AI to

Qualifications

• 5+ years in technical program management delivering cross‑functional programs in a large enterprise.
• Strong program execution: planning, governance, dependency/RAID management, delivery tracking.
• Influence across engineering, product, risk/compliance, and operations; strong executive communication.
• Technical fluency to partner with engineers/architects and coordinate delivery across platforms/services.
• Strong analytical/problem-solving; track measurable outcomes.
• Agile leadership (Scrum/Agile practices, prioritization, estimation, continuous improvement).
• Ability to validate AI-assisted outputs and follow data-handling requirements.

Responsibilities

• Lead quarterly planning across AuthE; maintain sprint planning dashboard (priorities, capacity, milestones).
• Drive end-to-end execution of multi-team Auth & Auth initiatives by aligning requirements with Product Owners and Engineering Leads into clear roadmaps and priorities.
• Run governance cadences (RAID, dependencies, forums/SoS); elevate and drive issues to closure.
• Enforce Jira hygiene and program-data quality (including Team Central) on a regular cadence.
• Coordinate release communications with Product, Engineering, QA, and Release partners.
• Ensure delivery aligns to regulatory/compliance expectations through compliance-by-design, privacy-by-design, and least-privilege principles.
• Support executive and PI/status reporting by consolidating updates into decision-ready communications for product and technology senior management team.
• Support Third-Party Oversight (TPO) activities for Global AuthE suppliers as needed.
• Use enterprise-authorized AI to accelerate planning/synthesis with human validation.

Skills

Technical program management

Program execution

Executive communication

Technical fluency

Agile leadership

Risk/Compliance awareness

Vendor management

Analytical/problem solving

AI governance & validation

Tools

Jira

Job description

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in the Chief Technology Office - Authentication and Authorization area within the Identity and Access Management organization, you will be a hands‑on individual contributor responsible for delivering complex cross‑team programs that advance key business objectives. You will lead quarterly planning for Customer Auth. Engineering, maintain an accurate sprint‑planning dashboard, and reinforce delivery discipline through strong JIRA hygiene. You will proactively manage dependencies, risks, and blockers; run governance forums and executive reporting cadences; and partner closely with Product and Tech managers to improve transparency and delivery outcomes, including release communications as needed. You will also leverage enterprise‑authorized AI capabilities to increase efficiency and effectiveness. Additionally, you will support Third‑Party Oversight activities for Global Authentication Engineering suppliers as needed.

Job responsibilities

• Lead quarterly planning across AuthE; maintain sprint planning dashboard (priorities, capacity, milestones).

• Drive end-to-end execution of multi-team Auth & Auth initiatives by aligning requirements with Product Owners and Engineering Leads into clear roadmaps and priorities.

• Run governance cadences (RAID, dependencies, forums/SoS); elevate and drive issues to closure.

• Enforce Jira hygiene and program-data quality (including Team Central) on a regular cadence.

• Coordinate release communications with Product, Engineering, QA, and Release partners.

• Ensure delivery aligns to regulatory/compliance expectations through compliance-by-design, privacy-by-design, and least-privilege principles.

• Support executive and PI/status reporting by consolidating updates into decision-ready communications for product and technology senior management team.

• Support Third-Party Oversight (TPO) activities for Global AuthE suppliers as needed.

• Use enterprise-authorized AI to accelerate planning/synthesis with human validation.

Required qualifications, capabilities, and skills

• 5+ years (or equivalent expertise) in technical program management experience delivering complex, cross-functional programs in a large enterprise.

• Strong program execution skills: planning, governance, dependency/RAID management, and delivery tracking.

• Proven ability to influence engineering, product, risk/compliance, and operations; strong executive communication.

• Technical fluency to partner with engineers/architects and coordinate delivery across platforms/services; vendor management as needed.

• Strong analytical/problem‑solving skills; track measurable outcomes.

• Agile leadership (Scrum/Agile practices, prioritization, estimation, continuous improvement).

• Ability to validate AI-assisted outputs, elevate uncertainty, and follow data‑handling requirements.

Preferred qualifications, capabilities, and skills

• Experience with multi-product programs and enterprise-scale transformations.

• Familiarity with structured delivery controls risks, issues, dependencies, milestones.

• Track record of implementing process improvements to increase efficiency and effectiveness.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Manage complex tech programs at a leading firm, driving innovation and success with expert skills