CTHCA Physical Therapy Receptionist - (BV49746)

Confederated Tribes Of The Colville Reservation; Inchelium (WA); On-site; USD 28,757,000 - 34,826,000; Full time

Job summary

The Physical Therapy Receptionist at Lake Roosevelt Community Health Center in Inchelium, WA serves as the first point of contact for patients, ensuring a smooth, patient-focused environment. The role requires greeting patients, handling a multi-line phone system, and coordinating appointments in a fast-paced clinic.

Candidates should have a high school diploma or equivalent, office administration training, and 2 years of office support experience.

Qualifications

• High School Diploma, GED, or equivalent required.
• Certificate in office administration or related field with 2 years office support experience preferred.
• HIPAA and privacy training within 90 days of employment.
• CPR/First Aid within 90 days of hire.
• Ability to communicate in English and use RPMS/EHR proficiently.

Skills

Office administration

Multi-line phone handling

MS Office

HIPAA/privacy

Customer service

English communication

Education

High School Diploma or GED

Office administration certificate

Tools

MS Office (Word, Excel, Outlook, PowerPoint)

Job description

Job Details: Job Location: LRCHC - Inchelium, WA 99138, Salary Range: $20.75 - $25.28 Hourly, CLOSING DATE: 10/28/2026

POSITION: Physical Therapy Receptionist

SALARY: $20.75-$25.28/hr DOE

REPORTS TO: Physical Therapy Office Manager

LOCATION: Lake Roosevelt Community Health Center, Inchelium, WA

SUMMARY:

The Physical Therapy Receptionist for the Colville Tribal Healthcare Authority is the first point of contact for patients at their assigned location. The incumbent will be responsible for ensuring a smooth, positive and patient focused environment. The Physical Therapy Receptionist will perform their job duties in a professional manner while assuring that all the needs of the patients are met with a pleasant demeanor.

Qualifications: KNOWLEDGE, SKILLS, AND ABILITIES:

• High School Diploma, GED, or equivalent is required.
• Certificate in office administration, Physical Therapy administration or related field and 2 (two) years of work experience in an office support environment. Other combinations of higher education and extended experience may substitute for the certificate when it demonstrates the ability to fulfill the requirements of the position.
• HIPAA and Privacy training within 90 days of employment.
• Blood borne pathogen training annually.
• CPR/First Aid within initial 90 (ninety) days of hire.
• Ability to understand, speak, communicate and read the English language.
• Ability to utilize RPMS and EHR proficiently.
• Requires ability to utilize a multi-line telephone with good telephone etiquette.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Well-developed human relation skills to convey technical concepts to others and to give instructions.
• Ability to communicate technical information and to interact with a wide variety of groups and individuals inside and outside the organization.
• Ability to plan, organize, and prioritize work processes in a high-volume environment in order to meet schedules and timelines.
• Ability to analyze data from multiple information ports by comparing and contrasting data to draw a conclusion or to identify trends.
• Ability to communicate professionally in written, verbal, and non-verbal format while portraying a friendly tone, word choice, and body language.
• Ability to take initiative and be proactive in the duties of the position in order to meet mandated deadlines and to comply with goals and objectives.

PHYSICAL REQUIREMENTS:

• Ability to sit for long periods of time.
• Manual and finger dexterity to complete duties.
• Ability to frequently bend, stoop, and reach.
• Ability to push and pull frequently.
• Ability to comprehend complex issues.
• Sufficient visual acuity to write, recognize printed materials, computer screen, and notice non-verbal behavior.
• Speech and hearing ability to project voice to small and large audiences, carry on telephone conversations, hear and grasp verbal communications and equipment prompts.

Note:

Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State driver’s license and be eligible for the Tribes’ Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.

INFORMATION:

Brenda VanSlyke, Human Resources Generalist, Colville Tribe Health Care Authority, [phone], [e-mail]