CTHCA Patient Registration Representative (TM-49477)

Confederated Tribes of the Colville Reservation; United States; On-site; USD 46,000 - 56,000; Full time

Job summary

Confederated Tribes of the Colville Reservation seeks a Patient Registration Representative to ensure accurate patient intake and enrollment in the EHR system. You will verify insurance eligibility and document all demographics and billing information with attention to privacy and compliance requirements.

Responsibilities include coordinating with clinical and billing teams, resolving data discrepancies, and supporting timely claims processing in a Tribal healthcare setting.

Qualifications

• High School Diploma, GED, or equivalent is required.
• Experience with EHR, patient registration, and insurance verification preferred.
• Ability to accurately enter and maintain patient demographics and billing data.
• Knowledge of HIPAA and patient confidentiality requirements.

Responsibilities

• Register patients accurately and collect demographic and billing information.
• Verify insurance eligibility and document PRC/alternate resources as applicable.
• Maintain high data quality and resolve registration discrepancies.
• Coordinate with clinical and billing staff to support timely claims processing.

Skills

EHR experience

Insurance verification

HIPAA knowledge

Data accuracy

Coordination with staff

Organizational skills

Education

High school diploma / GED

Tools

EHR systems

MS Office

Job description

Position: Patient Registration Representative

Salary: $22.20 - $27.03/ hr

Reports To: Medical Officer Manager

Location: Nespelem, WA

Closing Date: October 12, 2026

The Patient Registration Representative is responsible for accurate patient registration, intake, insurance verification, and eligibility documentation. This position ensures patient demographic and billing information is complete, current, and properly documented in the electronic health record (EHR). The representative supports registration quality, billing readiness, and compliance with applicable Tribal, state, and federal requirements in a healthcare setting.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES:

• High School Diploma, GED, or equivalent is required.
• One (1) year of clerical, patient registration, insurance verification, or related healthcare administrative experience preferred.
• Experience with electronic health records (EHR), patient registration, insurance verification, or medical billing processes preferred.
• Knowledge of insurance verification, patient eligibility, alternate resources, and registration documentation preferred.
• Ability to accurately enter, review, and maintain patient demographic, insurance, eligibility, and billing-related information.
• Ability to identify and resolve registration discrepancies, incomplete documentation, and data-quality issues.
• Knowledge of patient confidentiality requirements, including HIPAA, or ability to complete required training.
• Ability to coordinate effectively with clinical staff, billing personnel, and other departments to support accurate registration and timely claims processing.
• Ability to organize, prioritize, and complete registration tasks accurately while meeting established deadlines.
• Ability to learn and follow Tribal healthcare eligibility, Purchased/Referred Care (PRC), and alternate resource procedures applicable to the clinic.
• Ability to use computer systems, EHR applications, and standard office software to maintain accurate records and process registration information.
• Valid Washington State Drivers License is required and be insurable. Must maintain throughout employment.

Note: Pursuant to Tribal Policy, if this position is safety sensitive it is subject to pre-employment drug testing. In addition, this position is subject to reasonable suspicion and post-accident drug testing.

TRIBAL MEMBER AND INDIAN PREFERENCE WILL APPLY; PREFERENCE WILL ALSO BE GIVEN TO HONORABLY DISCHARGED VETERANS WHO ARE MINIMALLY QUALIFIED.

If required of this position, you must possess and maintain a valid Washington State drivers license and be eligible for the Tribes Vehicle Insurance. In addition, this position may be subject to pre-employment background clearances. If applicable, these clearances must be maintained throughout employment.

INFORMATION : Terri Mail, HR Generalist, Colville Tribal Health Care Authority, Human Resources Office, P.O. Box 150, Nespelem, WA 99155, [phone]. [e-mail]