CT Imaging Field Specialist — Veterinary Tech Training

Antech Diagnostics

Town of Florida (NY)

Hybrid

USD 64,000 - 81,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

FSA/HSA

Parental Leave

401(k) with company match

Tuition Reimbursement

Life Assistance Program

Pet Care Discounts

Job summary

Antech Diagnostics is seeking a Field Applications Specialist to optimize installation processes and training for Emerging Technologies like CT and C-Arm. You will identify training needs, create educational content and coordinate internal and vendor trainings while supporting sales at events and wetlabs.

Responsibilities include scheduling and delivering onsite/remote training, connecting equipment to PACS/HIS, and ensuring timely installations.

Qualifications

5+ years of veterinary technician experience.
1+ years Veterinary radiology experience.
Previous CT experience preferred.
Veterinary Technology Certification strongly preferred but will consider equivalent related experience.

Responsibilities

Schedule onsite and remote product training with customer upon the completion of sale for CT and CT related products.
Provide onsite and remote training for mobile CT and OEC products.
Connect equipment to customers PACS, HIS/MWL and Telemedicine services as appropriate.
Schedule follow up/supplemental product training with customer post install as needed.
Instruct on basic system functionality and installation procedures at training events.
Monitor installation completion through communication with installers and management of completion documentation.
Handle escalations that arise due to issues during installation.
Identify gaps and roadblocks that occurred during the installation and facilitate a solution.
Troubleshoot problems as needed to support installation team and customer issues.
Contribute to Knowledge Base articles regarding installation training, process, procedure, responsibilities.
Assist with supplemental onsite training courses by supporting equipment setup and hands-on training.
Perform other assignments as directed by manager in support of the operation.
Manages communication and oversight of outside consultants working directly with assigned team.
Identifies trends and process improvement opportunities for the team.
Contributes to thorough documentation within the CRM system.