CT Imaging Field Applications Specialist

Antech Diagnostics; Kentucky; Hybrid; USD 64.000 - 81.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Pet Care Discounts

Zusammenfassung

Antech Diagnostics is seeking a Field Applications Specialist to optimize installation processes and training for Emerging Technologies such as CT and C-Arm. The role includes coordinating training initiatives, providing sales support at events, and ensuring on-time installations.

Ideal candidates have 5+ years as a veterinary technician with radiology exposure, CT experience preferred, and a veterinary technology certification or equivalent experience.

Qualifikationen

• 5+ years of veterinary technician experience.
• 1+ years Veterinary radiology experience.
• Previous CT experience preferred.
• Veterinary Technology Certification strongly preferred but will consider equivalent related experience (e.g. years of experience as a Veterinary Assistant).

Aufgaben

• Schedule onsite and remote product training for CT and CT related products.
• Provide onsite and remote training for mobile CT and OEC products.
• Connect equipment to customers PACS, HIS/MWL and Telemedicine services as appropriate.
• Schedule follow up/supplemental product training with customer post install as needed.
• Instruct on basic system functionality and installation procedures at training events.
• Monitor installation completion through communication with installers and management of completion documentation.
• Handle escalations that arise due to issues during installation.
• Identify gaps and roadblocks and facilitate solutions across departments.
• Troubleshoot problems to support installation team and customer issues.
• Contribute to Knowledge Base articles regarding installation training and procedures.

Kenntnisse

Veterinary customer service

Training delivery

Educational instruction

Communication skills

Organizational skills

CRM software

Team coordination

Ausbildung

Veterinary Technician Certification

Associates degree in Veterinary Technology or related field

Tools

Salesforce CRM

Jobbeschreibung

Antech Diagnostics is seeking a Field Applications Specialist to optimize installation processes and training for Emerging Technologies such as CT and C-Arm. The role includes coordinating training initiatives, providing sales support at events, and ensuring on-time installations.

Ideal candidates have 5+ years as a veterinary technician with radiology exposure, CT experience preferred, and a veterinary technology certification or equivalent experience.