Veterinary Imaging Field Applications Specialist

Marsveterinary; Northern (KY); Hybrid; USD 64,000 - 81,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision

401(k) with company match

Tuition Reimbursement

Pet Care Discounts

Job summary

Antech is seeking a Field Applications Specialist to optimize installation processes and training for Emerging Technologies products, including CT and C-Arm, with travel up to 75%. You will identify training needs, create educational content, and coordinate internal and vendor trainings while supporting sales at events.

The role emphasizes hands-on training, installations, customer education, and collaboration across departments, with opportunities for growth in a fast-paced veterinary

Qualifications

• 5+ years of veterinary technician experience.
• 1+ years Veterinary radiology experience.
• Previous CT experience preferred.
• Veterinary Technology Certification strongly preferred but will consider equivalent related experience.

Responsibilities

• Schedule onsite and remote product training with customer upon the completion of sale for CT and CT related products.
• Provide onsite and remote training for mobile CT and OEC products.
• Connect equipment to customers PACS, HIS/MWL and Telemedicine services as appropriate.
• Schedule follow up/supplemental product training with customer post install as needed.
• Instruct on basic system functionality and installation procedures at training events.
• Monitor installation completion through communication with installers and management of completion documentation.
• Handle escalations that arise due to issues during installation.
• Identify gaps and roadblocks that occurred during the installation and facilitate a solution.
• Troubleshoot problems as needed to support installation team and customer issues if need arises.
• Contribute to Knowledge Base articles regarding installation training, process, procedure, responsibilities, etc.
• Assist with supplemental onsite training courses by supporting equipment setup and hands-on training.
• Perform other assignments as directed by manager in support of the operation.
• Manages communication and oversight of outside consultants working directly with assigned team.
• Identify trends and process improvement opportunities for the team and makes suggestions to improve protocols and procedures to enhance external and internal customer service and satisfaction.
• Contributes to thorough documentation within the CRM system.

Skills

Veterinary radiology experience

CT experience

Training delivery

CRM experience

Education

Veterinary Technology Certification

Associates degree in Veterinary Technology or related field

Tools

CRM (Salesforce) experience

Microsoft Office

PACS/HIS/MWL integration

Job description

Antech is seeking a Field Applications Specialist to optimize installation processes and training for Emerging Technologies products, including CT and C-Arm, with travel up to 75%. You will identify training needs, create educational content, and coordinate internal and vendor trainings while supporting sales at events.

The role emphasizes hands-on training, installations, customer education, and collaboration across departments, with opportunities for growth in a fast-paced veterinary