CT Front Desk Recep

MedVanta, LLC; Bethesda (MD); On-site; USD 2,480,000 - 2,617,000; Full time

Job summary

MedVanta, LLC is seeking a Front Desk Receptionist to serve as the first point of contact in our Bethesda, MD corporate office. You will greet visitors, answer calls, manage the front desk, and support daily office operations with professionalism.

Responsibilities include conference room coordination, mail handling, supply management, and collaboration with the Central Office teams to ensure smooth operations in a fast-paced MSO environment.

Qualifications

• High school diploma or GED required.
• At least 2 years of administrative experience preferred.
• Proficiency with Microsoft Office and standard office software.

Responsibilities

• Greet and assist visitors; direct them to appropriate personnel.
• Answer multi-line phones, screen calls, and take messages.
• Maintain organization directory and internal communications.
• Coordinate conference room bookings and multimedia needs.
• Process office supply orders and mail/shipping duties.
• Support events and general office tasks as needed.

Skills

Microsoft Office

Time management

Communication skills

Organization

Multitasking

Customer service

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Job description

• Pay or shift range: $18 USD to $19 USD

Description

Position Summary/Scope of Responsibility

MedVanta is the nation's largest physician-owned and operated next generation management services organization (MSO). Our services are specifically designed for musculoskeletal (MSK) providers and go beyond that of a traditional MSO, empowering our clients with the precise infrastructure, data, technology, and administrative processes needed to thrive both today and tomorrow.

MedVanta has an employee centered culture that supports and promotes diversity and inclusion. Our encouraging and empowering management style makes MedVanta a great place to further grow your knowledge while building a team driven path to success.

The Front Desk Receptionist performs clerical tasks within a corporate office setting to support daily operations of the Central Office (CO) and Central Billing Office (CBO). The Front Desk Receptionist serves as an initial professional and welcoming representative of MedVanta when greeting and communicating with visitors and callers. Must possess outstanding communication, time management, customer service, and problem-solving skills with the ability to anticipate the needs of the office and personnel to ensure a cohesive and effective operation.

Primary Responsibilities

The incumbent may be asked to perform job-related tasks other than those specifically stated in this description. The duties and responsibilities of the position are to be carried out in a manner that is consistent with the Mission, Core Values and Operating Principles of MedVanta.

Office & Facilities

• Stock all office kitchens daily (morning & afternoon), ensuring supplies remain fully replenished.
• Maintain a clean, organized, and professional office environment, including front reception areas and kitchens.
• Tidy and reset conference rooms throughout the day, ensuring they are clean and presentation-ready after meetings.
• Maintain the supply room and proactively identify office supply shortages, ordering office and kitchen supplies, labor and compliance posters for the CO, CBO, and practices, and coordinating with vendors as needed.
• Manage all office inbound and outbound mailing, distribution, and shipping.
• Anticipate the needs of the office and team and proactively address issues to ensure a seamless experience and efficient operation of office systems and processes.

Inventory Management

• Ensure all inventory is accurately documented in the Excel tracking sheet.
• Prepare the monthly inventory orders for both the Central Office and CBO.
• Every second Wednesday of the month, follow up with Myong and department managers regarding CBO inventory requests.
• Manage internal documents and databases and create and maintain standardized organizational systems.

Office Requests & Access Management

• Process and update requests related to new employees and employee separations in a timely manner.
• Maintain an accurate log of office key fobs.
• Process new hire key fob registrations and parking passes.
• Process parking ticket validations for guests and employees and reimbursements as needed.

Conference Room Coordination

• Review conference room calendars weekly.
• Reach out to meeting organizers in advance to determine whether any room setup, refreshments, or other accommodations are needed.
• Ensure conference rooms are prepared prior to scheduled meetings when requested.
• Coordinate multimedia for meetings, including video conferencing, projector/screen setup, presentations, and other technology needs.

Reception & Communication

• Serve visitors by greeting, welcoming, notifying company personnel of visitor arrival, and directing them appropriately, while maintaining a professional and service-centered atmosphere representative of the service MedVanta strives to deliver.
• Operate multi-line telecommunication and VOIP systems to screen calls, answer general inquiries, route callers to the appropriate party effectively and politely, and follow up on all voicemails and faxes in a timely manner.
• Develop and maintain an up-to-date organization directory.
• Liaise with executive, senior office, and client personnel as needed to provide support with requests, queries, and projects.

Events & General Office Support

• Assist with the coordination of annual meetings and company events, including setup and serving as a helper at events when necessary.
• Complete assigned administrative and operational tasks independently while providing regular updates as needed.
• Perform all other duties as assigned.

Required Education & Experience

• High School Diploma or GED.
• 2+ years of administrative experience, preferably in an enterprise and role of similar size and function.
• Proficiency with Microsoft Office suite of products, as well as proficiency with standard office software and applications. (Microsoft Word, Excel, and Powerpoint proficiency required.)
• Outstanding time management skills and the ability to work effectively across multiple forms of communication and teams.
• Strong organizational skills with the ability to multi-task and be effectively productive with little given direction in the highly demanding environment of an enterprise operating as a management service organization.
• Strong interpersonal, oral, and written communication skills with excellent self-discipline and patience.
• Confident, independent thinker and strong decision-making ability when circumstances warrant such action.
• Demonstrated ability to organize, prioritize, and manage multiple tasks in a dynamic environment with a proven track record of results.
• Ability to develop relationships and collaborate in a decentralized organization. Able to work independently as well.
• Exudes professionalism in presentation.
• Must be able to read, write, speak, understand, and communicate in the English language.

Physical Demands

• Must be able to sit for long periods of time and lift up to 25 pounds.
• Must be able to use appropriate body mechanics techniques when performing desk duties.
• Requires frequent bending, reaching, repetitive hand movements, standing, walking, squatting, and sitting.
• Adequate hearing to perform duties in person and over telephone.
• Must be able to communicate clearly to patients and coworkers in person and over the telephone.
• Visual acuity adequate to perform job duties, including reading materials from printed sources and computer screens.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.