CSTEP Program Coordinator

RFCUNY Research Foundation of the City University of New York; United States; On-site; USD 60,000 - 65,000; Full time

Job summary

The RFCUNY Research Foundation of the City University of New York is seeking a CSTEP Program Coordinator at Queensborough Community College to support daily operations, student services, and administrative activities. The role emphasizes accurate data management, reporting, and compliance with NYSED requirements in a busy student-support environment.

The ideal candidate is highly organized, student-centered, and capable of handling multiple priorities while coordinating with faculty and external

Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum of two years of full-time professional experience in higher education or a comparable student-services environment, preferably in a student-facing office.

Responsibilities

• Program Operations: Support daily CSTEP operations, student services, communications, and administrative activities.
• Data Management: Take ownership of assigned projects including NYSED Interim and Final reports. Develop and maintain spreadsheets, tracking systems, and reporting tools to support program efficiency and student follow-up.
• Student Records and Compliance: Maintain accurate, confidential student records, applications, enrollment, participation, and eligibility documentation in compliance with institutional and NYSED requirements.
• Events and Program Support: Represent QCC/CSTEP at regional, statewide meetings and conferences. Assist director with hosting activities and events on evenings and weekends as needed. Assist director in planning and hosting educational excursions (university visits, industry experiences, service-learning activities, and educational outings.) and special events.
• Collaboration and Representation: Coordinate with faculty, staff, campus offices, and external partners; represent QCC/CSTEP at meetings and conferences. Perform other related duties as assigned.

Skills

Data management

Student services

Communication

Organization

Administrative tasks

Education

Bachelor's degree

Tools

Excel

Navigate

CUNYFirst

DegreeWorks

Job description

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY). The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries. We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location: QUEENSBOROUGH C. C. Bargaining Unit: No Position Overview The CSTEP Program Coordinator supports the daily operations, student services, and administrative functions of the CSTEP program at Queensborough Community College. The coordinator works closely with the CSTEP Director to ensure that students receive timely, organized, and consistent support. The ideal candidate is a highly organized, student-centered, proactive professional who can work independently, take ownership of assigned responsibilities, manage multiple priorities, and follow projects through to completion. We are seeking someone who enjoys working directly with students while also being comfortable managing the administrative responsibilities that keep a busy student-support program running effectively.

Primary Responsibilities

• Program Operations: Support daily CSTEP operations, student services, communications, and administrative activities.
• Data Management: Take ownership of assigned projects including NYSED Interim and Final reports. Develop and maintain spreadsheets, tracking systems, and reporting tools to support program efficiency and student follow-up.
• Student Records and Compliance: Maintain accurate, confidential student records, applications, enrollment, participation, and eligibility documentation in compliance with institutional and NYSED requirements.
• Events and Program Support: Represent QCC/CSTEP at regional, statewide meetings and conferences. Assist director with hosting activities and events on evenings and weekends as needed. Assist director in planning and hosting educational excursions (university visits, industry experiences, service-learning activities, and educational outings.) and special events.
• Collaboration and Representation: Coordinate with faculty, staff, campus offices, and external partners; represent QCC/CSTEP at meetings and conferences. Perform other related duties as assigned.

Minimum Qualifications

• Bachelor’s degree from an accredited institution.
• Minimum of two years of full-time professional experience in higher education or a comparable student-services environment, preferably in a student-facing office.

Preferred Qualifications

• Experience maintaining student records, tracking participation, or working with student information systems.
• Familiarity with Excel and other Microsoft Office applications, plus Navigate, CUNYFirst, DegreeWorks, or comparable higher-education systems.
• Experience coordinating student programs, workshops, events, or experiential learning opportunities.
• Strong problem-solving skills and demonstrated initiative in improving processes or developing efficient systems.
• Strong organizational, communication and interpersonal skills.
• Demonstrated ability to work independently, manage multiple priorities, meet deadlines, and take ownership of assigned responsibilities.

Pay Range: Minimum - Maximum: $60,000–$65,000

RFCUNY Benefits

RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history or any other protected characteristic under applicable law.

The Research Foundation of The City University of New York (RFCUNY) is a nonprofit educational corporation founded in 1963 to provide post-award fiscal and administrative support for CUNY’s research and sponsored programs. RFCUNY’s services allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries, on projects and programs that serve our local and global communities, proposing concrete solutions to society’s most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus Grants Offices to perform the core functions of post-award financial management for CUNY research projects and sponsored programs. These functions include legal assessment and signing of agreements where RFCUNY is named as a fiscal agent; setting up award accounts; preparing sub-awards and assisting PIs in monitoring the work of sub-awards; supporting project directors with hiring and managing research project and sponsored program staff; supporting the purchasing and paying for goods and services with grant and program funds; managing financial aspects of projects including accounts receivable, financial reporting, invoicing, budget monitoring, and cost compliance with uniform guidance; ensuring that sponsor financial requirements are met; monitoring compliance with applicable project and financial management rules and laws; supporting the management of independent and external audits and financial reviews; and providing data, information, management expertise, and other supports to CUNY’s research and sponsored programs.