CST Qualified Professional

Rockwell Development Center; United States; Remote; USD 52,000 - 78,000; Full time

Job summary

Rockwell Development Center is seeking a CST Qualified Professional Facilitator to develop and monitor tailored treatment plans in collaboration with clients, families, and CST team members. You will provide direct therapeutic interventions, including individual, family, and group therapy, plus crisis intervention, and link clients to community resources.

Responsibilities include comprehensive assessments, PCP development, coordination with providers, documentation in EHR within 24 hours, and

Qualifications

• Bachelor's degree in Human Services or related field with 2 years post-bachelor experience in Mental Health/substance use population.
• Master’s degree in a Human Services field with 1 year post-graduate MH/DD/SAS experience.
• RN licensure in North Carolina with 4 years MH/DD/SAS experience.
• Strong knowledge of evidence-based practices in mental health and substance use treatment.
• Excellent communication and interpersonal skills; ability to build rapport with diverse audiences.

Responsibilities

• Conduct comprehensive assessments to identify client strengths, needs, and goals.
• Develop, implement, and monitor tailored treatment plans with clients, families, and CST team members.
• Participate in PCP development and revisions, ensuring implementation.
• Consult with medical and non-medical providers; engage community supports; include input in PCP.
• Provide direct therapeutic interventions (individual, family, group) and crisis intervention.
• Coordinate and link clients to community resources; assist with vocational and housing needs.
• Maintain detailed documentation in EHR within 24 hours; ensure privacy and rights of clients.
• Assist Team Lead with regulatory documentation requirements and timelines.

Skills

Communication

Interpersonal skills

Time management

Independence

Team collaboration

Crisis intervention

Assessment & evaluation

Documentation in EHR

Education

Bachelor's degree in Human Services

Master's degree in Human Services

RN licensure in NC

2+ years MH/DD/SAS experience

Tools

Microsoft Office

EHR systems

Job description

Job Title: Community Support Team (CST) Qualified Professional Facilitator.

Job Summary:

Responsible for developing, implementing and monitoring tailored treatment plans in collaboration with clients, their families, and CST team members. Will provide direct therapeutic interventions, including individual, family, and group therapy, as well as crisis intervention. Will coordinate and link clients to necessary community resources.

Requirements:

• Completion of a Bachelors Degree in a Human Service or related field with 2 years of post Bachelors experience with Mental Health or substance use challenges population, preferably in a community-based setting; meets requirements under 10A NCAC 27G.0104 as a Qualified Professional for Mental Health and a minimum of two (2) years documented experience with the population served. OR.
• A non-human service Bachelors Degree may be considered if the candidate has 4 years of experience with the mental health population. OR.
• An individual who holds a license of Registered Nurse (RN) in North Carolina, and also has 4 years of experience with MH/DD/SAS population. OR.
• An individual who holds a Master’s degree in a Human Services field and has one year of full-time post-graduate degree accumulated MH/DD/SAS experience with the population served.
• Strong knowledge of evidence-based practices in mental health and substance use treatment.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse audiences.
• Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines.
• Proficiency in Microsoft Office Suite and other relevant software.
• Ability to work independently or as part of a team.
• Flexibility to work outside of normal business hours if required.
• Knowledge of human services and NH/DD/SAS network.
• Knowledge of State Services and Definitions as outlined in MH/DD/SAS
• Knowledge of basic office practices and procedures including record keeping and filing systems.
• Knowledge of clinical diagnosis and treatments.
• Valid NC Driver’s License, including personal vehicle insurance coverage and reliable transportation.
• Current license or certification must be maintained, if applicable.

Key Responsibilities:

• Conducts comprehensive assessments to identify client strengths, needs, and goals.
• Develops, implements, and monitors tailored treatment plans in collaboration with clients, their families, and CST team members.
• Participates in the development of the initial Person-Centered Plan (PCP) and its ongoing revisions and ensures its implementation.
• Consults with identified medical and non-medical providers, engages community and natural supports, and includes their input in the PCP process.
• Serves as support staff for the associate professional under the direction of the Team Lead.
• Completes functional needs assessment(s) to determine the scope and anticipated outcomes to the services.
• Provides direct therapeutic interventions, including individual, family, and group therapy, as well as crisis intervention.
• Coordinates and links clients to necessary community resources; assists individuals in meeting their vocational, housing, and other basic needs.
• Advocates for clients within various systems to ensure comprehensive support.
• Regularly monitors client progress and adjusts treatment plans to ensure effectiveness.
• Maintains detailed documentation in accordance with company, agency and regulatory standards; enters service notes and required documentation into the Electronic Health Record in a timely manner (within 24 hours). Any corrections will be entered within 24 hours of being notified.
• Ensures confidentiality regarding sensitive and protected information.
• Ensures individual rights to privacy and protected health information for the person supported.
• Assists Team Lead with service, agency, LME/MCO, state and/or federal documentation requirements and timelines such as NCTOPPs, PCPs/ITRs, and reminders relative to Clinical Monthly Summaries, Discharge Summaries, and Aggregate Reports.
• Participates in team meetings and case conferences to discuss and coordinate client care.
• Provides psychoeducation as indicated.
• Assists with crisis interventions and the development of relapse prevention and disease management strategies.
• Links clients to clinically appropriate services and arranges for necessary evaluations; assists clients with scheduling and linkage to community resources, under the direction of the Team Leader.
• Assists Team Lead with the coordination of discharge planning based on goals established at the initiation of service.
• Represents the company in a positive manner, reflective of the company’s mission, at all times.
• Engages in clinical training events and any other required meetings.
• Performs all other duties as reasonably required and assigned.