CSR Virtual Assistant — Empathetic Problem Solver

5 STAR VAs; Remote; USD 40,000 - 50,000; Full time

Job summary

A virtual assistant solutions company is looking for a CSR Virtual Assistant based in Prescott, AZ. The role involves helping solve customer problems, serving with empathy, and managing various tasks. Ideal candidates will have excellent English communication skills, strategic thinking abilities, and the capacity to work independently while managing multiple priorities. This position requires a high degree of organization and attention to detail, with significant phone engagement expected.

Qualifications

• Candidates must demonstrate excellent communication skills in English.
• Strategic thinking and documentation skills are essential.
• Must prioritize work efficiently and possess attention to detail.

Responsibilities

• Help in solving problems.
• Serve with empathy and listen to customer queries.
• Perform various other tasks as required.

Skills

Excellent English verbal and written communication

Strategic thinker

Writing and documentation skills

Ability to prioritize work

Courteous and friendly

Organized with attention to detail

Ability to build trust

Ability to work independently

Tools

Licensed OS

Modern computer with good specs

Job description

A virtual assistant solutions company is looking for a CSR Virtual Assistant based in Prescott, AZ. The role involves helping solve customer problems, serving with empathy, and managing various tasks. Ideal candidates will have excellent English communication skills, strategic thinking abilities, and the capacity to work independently while managing multiple priorities. This position requires a high degree of organization and attention to detail, with significant phone engagement expected.