CSR Part- Time

PAY-O-MATIC CK CASHI; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

PAY-O-MATIC CK CASHI in Bronx, NY is seeking a Part-Time Front-Line Customer Service Representative to handle multiple financial transactions and assist customers. The role may require weekend/holiday shifts and occasional store rotation to nearby locations.

You will cash checks, process money transfers, bill payments, and sell prepaid products while opening new preferred customer accounts and issuing cards. A strong emphasis on accuracy and customer service is essential.

Qualifications

• Customer service experience is preferred for helping customers efficiently.
• Ability to process cash transactions and handle checks securely.
• Familiarity with money transfers, bill payments, and prepaid product sales.

Responsibilities

• Greet and assist customers, identify needs, and respond professionally.
• Process transactions including cashing checks, transfers, and bill payments.
• Open new accounts and issue customer cards like inPower debit card.
• Ensure timely and courteous service and accuracy in transactions.
• Update customer information and maintain account records.
• Maintain knowledge of Pay-O-Matic products and services.
• Promote Pay-O-Matic services and respond to inquiries.
• Follow cash handling procedures and maintain a secure teller area.
• Keep work area clean and organized.

Skills

Customer service

Cash handling

Sales

POS system

Tools

POS system

Check processing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CSR Part- Time

Regular Part-Time 3480 Baychester Avenue Bronx, NY 10475, Bronx, NY, US

2 days ago Requisition ID: 2604

Salary Range: $17.00 To $17.00 Hourly

Pay-O-Matic powers your pursuit.

As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Effectively identifies and responds to customers’ needs.
• Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions.
• Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card.
• Ensures completion of customer transactions in a timely and courteous manner.
• Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc.
• Maintains working knowledge of all Payomatic’s products and services.
• Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner.
• Promotes Payomatic’s services by offering customers information on valuable services.
• Performs check verification using the Loss Prevention Department as a tool.
• Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures.
• Follows all Company’s cash handling procedures.
• Maintains cleanliness and organization of the Secure (teller) Area throughout the shift.
• Performs routine store cleaning duties including sweeping and mopping