CSR Part- Time

The Pay O Matic Corporation; New York (NY); On-site; USD 14,000 - 23,000; Part time

Job summary

Pay-O-Matic's Front-Line Customer Service Representative in Bronx, NY, is a part-time role focused on delivering friendly service, processing a variety of transactions, and supporting store operations.

The job may include weekend and holiday shifts, cash handling, money transfers, bill payments, prepaid product sales, and maintaining accurate customer records while ensuring a courteous experience. A strong attention to detail and compliance with security procedures are essential.

Qualifications

• Process customer transactions including cashing checks, money transfers, bill payment and selling prepaid products.
• Open new accounts and issue cards like the inPower debit card.
• Respond to customer inquiries in a professional and courteous manner.

Responsibilities

• Identify and respond to customers’ needs.
• Process transactions including cashing checks, money transfers, bill payment, and prepaid products.
• Open new accounts and issue cards like the inPower debit card.
• Maintain customer accounts and respond to inquiries.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CSR Part- Time

Regular Part-Time 3480 Baychester Avenue Bronx, NY 10475, Bronx, NY, US

2 days ago Requisition ID: 2604

Salary Range: $17.00 To $17.00 Hourly

Pay-O-Matic powers your pursuit.

As a Front-Line Customer Service Representative, you will be responsible for maintaining optimal services and providing valuable customer service. Schedules may include weekends, holidays and floating (work) to nearby stores when needed.

DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict any additional tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Effectively identifies and responds to customers’ needs.
• Processes customer transactions including but not limited to cashing checks, money transfers, bill payment and selling a wide range of pre-paid products; ensures all necessary information is in place prior to completing transactions.
• Opens new preferred customer accounts and issues preferred customer cards like the inPower debit card.
• Ensures completion of customer transactions in a timely and courteous manner.
• Establishes and maintains customer accounts by updating photos, addresses, phone numbers, etc.
• Maintains working knowledge of all Payomatic’s products and services.
• Responds to customers’ inquiries regarding their accounts or Payomatic’s products and services in a professional and courteous manner.
• Promotes Payomatic’s services by offering customers information on valuable services.
• Performs check verification using the Loss Prevention Department as a tool.
• Maintains a safe and secure work environment by following Payomatic’s safety/security policies and procedures.
• Follows all Company’s cash handling procedures.
• Maintains cleanliness and organization of the Secure (teller) Area throughout the shift.
• Performs routine store cleaning duties including sweeping and mopping