CSR - Not Yet Licensed

Difrancoinsurance; Chardon (OH); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Paid training

Flexible schedule

Growth opportunities

Job summary

A local insurance firm in Chardon is looking for an entry-level professional to join their supportive team. This client-facing role offers a chance to thrive in an environment that values relationships. While insurance experience is not required, the firm prioritizes candidates with outgoing personalities and excellent communication skills. Competitive pay ranges from $17-$20 starting for inexperienced candidates, with unlimited earning potential based on performance. Join a team dedicated to integrity and customer care.

Qualifications

• Desire to become a licensed account manager.
• Commitment to integrity, teamwork, professionalism and family.
• Insurance experience not required.

Responsibilities

• Client facing role.
• Handling premium changes and billing issues.
• Process policy changes and proofs of insurance.
• Receptionist and office assistant duties.
• EZ Lynx rater and Epic AMS data entry.

Skills

Outgoing personality

Professionally persuasive

Tech-forward mindset

Excellent verbal communication

CPM Collaborate

Problem Solve

Mix

Education

Strong high school education

College education

Tools

EZ Lynx

Epic AMS

Job description

Location: Chardon Square, Hybrid or Remote. (In office is preferred.)
We have an ‘open office environment’ on the Square with plenty of windows.

Schedule: Full-Time or Part-Time

About the Role

Entry level position. We’re seeking a personable, tech-savvy professional who values relationships and thrives in a client-focused environment. Insurance is a unique field, so prior experience is highly valued—but if you have the drive to learn and grow, we’ll helpyou become a knowledgeable insurance expert.

What We’re Looking For

• Experience: Insurance experience not required.
• Education: College is acceptable but not essential; strong high school education is equally
  valued.
• Skills:
  • Outgoing personality, professionally persuasive.
  • Tech-forward mindset (comfortable with modern tools and systems)
  • Excellent verbal communication (we prefer talkers over texters!)
  • CPM Collaborate, Problem Solve, Mix.
• Duties:
  • Un-Licensed Service Associate
  • Client facing role.
  • Handling premium changes, billing issues, process policy changes, proofs of insurance.
  • Receptionist, office assistant, EZ Lynx rater, Epic AMS data entry.
• Personality: Kind, nice, polite - someone who smiles when they talk.
• Qualities:
  • Desire to become a licensed account manager.
  • Commitment to integrity, teamwork, professionalism and family.

Income

• Unlimited earning potential. Competitive base + performance bonuses—your success drives your income
• Health Insurance: None. Sorry.
• Pay basis: Starting wage $17-$20 for inexperienced non-licensed
• $18 - $25 for licensed CSR.+ Bonus.

Why Join Us?

You’ll be part of a supportive team that values honesty, collaboration, and doing good for our clients. This is a first-generation business with 35 years of history inGeauga County. We have the best clients—and we need you to help take care of them. If you’re ready to build lasting relationships and make a meaningful impact,we’d love to meet you.

Paid training, flexible schedule, growth opportunities. Ready to start? Email us at [e-mail] .