CSR/MA Float Pool I

University of Florida Jacksonville Physicians, Inc.; Jacksonville (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

University of Florida Jacksonville Physicians, Inc. (UFJPI) seeks a Medical Assistant with 80%–100% travel to support UFJPI and UF Health clinics, providing front and back‑office coverage across multiple locations.

The role emphasizes patient interactions, registration, medication administration under supervision, specimen collection, and basic lab duties. The candidate should have CMA certification, strong clerical skills, and a customer‑service mindset to ensure smooth clinic operations and

Qualifications

• 1 year Medical assistant preferred
• 2 years Clerical/customer service experience – ideally in a health care related industry
• 1 year experience with third party payors and computer data entry of patient demographics preferred

Responsibilities

• Receives and directs messages to appropriate personnel and coordinates with departments, physicians, patients and outside organizations.
• Maintains patient scheduling and sets appointments.
• Interviews and completes patient registration.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments in the EMR.
• Performs cashiering for co-pays or other payments and may handle routine clerical duties.
• Performs basic laboratory procedures including venipuncture and taking vital signs.
• Administers medications as directed by a licensed physician.
• Collects routine laboratory specimens as directed by the provider.
• Provides excellent customer service for patients, families and treatment team.

Skills

Medical assistant

Clerical

Customer service

Education

High school diploma or GED

Job description

Overview

Travels to UFJPI and UF Health on and off campus clinic locations to provide coverage for Medical Assistant vacancies. Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

Responsibilities

Essential Functions

• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.

Qualifications

Experience Requirements

• 1 year Medical assistant preferred
• 2 years Clerical/customer service experience -ideally in a health care related industry preferred
• 1 year One year experience with third party payors and computer experience for in putting data and reviewing patient demographic material preferred

Education Requirements

High School Diploma or GED required

This position requires 80-100% travel to various UFJPI clinical locations.

Current Florida Drivers License and proof of auto insurance required at time of hire

Certification/Licensure

• Certified Medical Assistant (CMA) required at time of hire
• Basic Life Support (BLS) required at time of hire
• Medical Terminology Certificate preferred within 30 days
• Driver's License Florida required - at time of hire

Travel: 80% - 100% travel

Additional Details: This position requires 80% -100% travel to various UFJPI clinical locations.

Current Florida Drivers License and proof of auto insurance required at time of hire

Requirement of having completed an MA program that is accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.

UFJPI is an Equal Opportunity Employer and Drug Free Workplace