CSR Lead

SBM Management Services, LP; Newark (DE); On-site; USD 20,000 - 29,000; Full time

Job summary

SBM Management Services, LP is seeking a CSR Lead in Newark, DE to oversee cleanliness and sanitation in designated areas and to provide direction to custodial staff. The role includes operating cleaning equipment, coordinating scheduling, and ensuring safe practices.

The position requires a high school diploma or GED, and CPR/AED/First Aid certification. A valid driver’s license may be needed; forklift certification could be required depending on business needs.

Qualifications

• High school diploma or GED required.
• CPR/AED/First Aid certification may be required.
• Forklift certification may be required based on business needs.

Responsibilities

• Perform janitorial duties.
• Perform all duties listed on the daily schedule.
• Provide work direction and assistance to custodians as directed by Custodial Supervisor.
• Assist Custodial Supervisor in scheduling and training staff as needed.
• Operate motorized cleaning equipment.
• Track equipment inventory, maintenance, and repairs.
• Schedule clean up and repairs as needed.
• Maintain daily upkeep of assigned area.
• Track and maintain supplies inventory.
• Assist Custodial Supervisor in purchasing cleaning supplies and equipment.
• Perform quality, service, and safety inspections.
• Report incidents and hazardous conditions to supervisor.
• Report employee personnel and customer issues to supervisor.
• Monitor employees for proper use of PPE, and supplies.
• Correct at risk behavior, then report to the supervisor immediately.

Skills

Communication

Reading skills

Cleaning methods

Safety awareness

Team supervision

Education

High school diploma or GED

CPR/AED/First Aid certification

Forklift certification

Valid driver’s license

Job description

Title: CSR Lead Job Description: Compensation: $18.00 per hour

Job Overview The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.

Roles & Responsibilities

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Provide work direction and assistance to custodians as directed by Custodial Supervisor
• Assist Custodial Supervisor in scheduling and training staff as needed
• Operate motorized cleaning equipment
• Track equipment inventory, maintenance, and repairs
• Schedule clean up and repairs as needed
• Maintain daily upkeep of assigned area
• Track and maintain supplies inventory
• Assist Custodial Supervisor in purchasing cleaning supplies and equipment
• Perform quality, service, and safety inspections
• Report incidents and hazardous conditions to supervisor
• Report employee personnel and customer issues to supervisor
• Monitor employees for proper use of personal protective equipment, and supplies
• Correct at risk behavior, then report to the supervisor immediately

The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.

Provide recommendations for corrective action on areas that need improvement.

Qualification

Education and/ or Experience: High school diploma or GED required. 1 to 2 years related experience.

Certificates, Licenses, Registrations: CPR/AED/First Aid certification. A valid driver's license may be required for this position based on business needs. Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements. Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities: Ability to read and interpret instructions, procedures, manuals, and other documents; Strong verbal and written communication skills; Knowledge of cleaning methods and equipment and willing to share with team; Knowledge of the upkeep and care of the cleaning equipment; Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities: This position has no supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits: SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status. At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale. Our approach is centered on providing scalable, predictable, and repeatable results across space types. With our experience in state-of-the-art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.