CSR Lead - PT

SBM Management Services, LP; Cary (NC); On-site; USD 22,000 - 26,000; Part time

Job summary

SBM Management Services, LP is seeking a CSR Lead - PT to oversee cleanliness and sanitation of designated areas and provide direction to custodial staff. The role requires hands-on supervision and coordination with the Custodial Supervisor.

The position requires a high school diploma or GED, 1–2 years related experience, CPR/AED/First Aid certification, and possibly forklift certification. Valid driver’s license may be needed. The compensation is $17.50 per hour.

Qualifications

• High school diploma or GED required.
• 1–2 years related custodial experience.
• CPR/AED/First Aid certification required.
• Forklift certification may be required.
• A valid driver's license may be required for this position.

Responsibilities

• Perform janitorial duties.
• Follow the daily schedule and perform assigned tasks.
• Provide work direction and assistance to custodians as directed by Custodial Supervisor.
• Assist in scheduling and training staff as needed.
• Operate motorized cleaning equipment.
• Track equipment inventory, maintenance, and repairs.
• Schedule cleanup and repairs as needed.
• Maintain daily upkeep of assigned area.
• Track and manage supplies inventory.
• Assist in purchasing cleaning supplies and equipment.
• Perform quality, service, and safety inspections.
• Report incidents and hazardous conditions to supervisor.
• Report employee and customer issues to supervisor.
• Monitor PPE usage and correct at-risk behavior.
• May need to drive to various locations for work.
• Provide recommendations for area improvements.

Skills

Reading and interpreting instructions

Verbal communication

Written communication

Safety awareness

Education

High school diploma or GED

1–2 years related experience

CPR/AED/First Aid certification

Forklift certification

Valid driver's license

Tools

Motorized cleaning equipment

Job description

Title: CSR Lead - PT

Job Description: Compensation: $17.50 per hour

Job Overview

The CSR Lead will be responsible for the cleanliness and sanitation of the areas assigned and will provide some work direction to custodial staff.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Provide work direction and assistance to custodians as directed by Custodial Supervisor
• Assist Custodial Supervisor in scheduling and training staff as needed
• Operate motorized cleaning equipment
• Track equipment inventory, maintenance, and repairs
• Schedule clean up and repairs as needed
• Maintain daily upkeep of assigned area
• Track and maintain supplies inventory
• Assist Custodial Supervisor in purchasing cleaning supplies and equipment
• Perform quality, service, and safety inspections
• Report incidents and hazardous conditions to supervisor
• Report employee personnel and customer issues to supervisor
• Monitor employees for proper use of personal protective equipment, and supplies
• Correct at risk behavior, then report to the supervisor immediately
• The ability to drive to various work locations, customer sites, or company facilities may be necessary to perform the essential functions of this position.
• Provide recommendations for corrective action on areas that need improvement

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Education and/ or Experience

High school diploma or GED required.

1 to 2 years related experience.

Certificates, Licenses, Registrations

CPR/AED/First Aid certification.

A valid driver's license may be required for this position based on business needs.

Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements.

Completed all safety and task training certification.

May be required to be forklift certified.

Knowledge, Skills, and Abilities

• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills
• Knowledge of cleaning methods and equipment and willing to share with team
• Knowledge of the upkeep and care of the cleaning equipment
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or listen.

The employee must be able to lift and/or move up to 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Benefits

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers Careers – SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.

We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.

At SBM, we deliver soft services facilities management through innovative technology, exceptional quality, and empowered associates on a global scale.

Our approach is centered on providing scalable, predictable, and repeatable results across space types.

With our experience in state-of-the‑art facilities and continuously evolving processes, we ensure that our clients experience unmatched service excellence to support our clients’ most ambitious missions.