CSR- In office Sales Representative

Fred Loya Insurance Agency; Delano (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

An established insurance agency in Delano is seeking a Customer Service Representative to sell and service auto insurance policies. The ideal candidate has strong communication skills, is bilingual in English and Spanish, and possesses a high school diploma. This full-time position requires a flexible schedule and reliable transportation. Join a team that values customer service excellence in a supportive environment.

Qualifications

• Must have excellent communication skills, be assertive, and provide a first-rate experience for customers.
• Bilingual (English/Spanish) is helpful.
• Must pass state licensing requirements.

Responsibilities

• Sell new auto insurance policies and renew existing policies.
• Provide professional, courteous service to customers.
• Answer questions regarding customers' policies.

Skills

Communication skills

Bilingual (English/Spanish)

Customer service experience

Computer literate

Education

High School Diploma

Job description

Overview

CSR- In office Sales Representative at Fred Loya Insurance Agency

Customer Service Representative is responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.

Responsibilities

• Sales
• Provides professional, courteous service to internal and external customers
• Answers any questions regarding customer’s policy
• Accept payments and process transactions
• Identify any potential needs the customer may have regarding their policy
• Follow up with customers on quotes, renewals, and cancellations
• Involved with marketing initiatives for new business development on an as-needed basis
• Maintain a neat and clean work area and office
• FNOL’s (vehicle inspections)
• Taking vehicle pictures (squatting, bending, flexing required)
• Bank run deposits
• Other duties as assigned

Employment details

• Position is full time
• Location: Porterville, CA

Qualifications

• Computer literate desired from basic to intermediate skills
• Bilingual (English/Spanish) is helpful
• Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
• Must pass state licensing requirements
• Flexible schedule
• Reliable transportation

Education/Training/Experience

• High School Diploma
• Previous customer service experience is helpful

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Insurance