CSR - Flexible Schedule - Remote

AIL; United States; Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive training

One-on-one mentorship

Licensing guidance and support

Qualified client opportunities

Performance-based compensation

Bonus and incentive opportunities

Ongoing professional development

Advancement into leadership and管理

Job summary

AIL is seeking motivated individuals for a remote customer service and sales role. You’ll engage clients through scheduled virtual appointments, answer questions, explain benefits, assist with enrollment, and provide ongoing support.

This 100% remote position emphasizes clear communication, performance-based goals, and a supportive program offering training, mentorship, and licensing assistance to help you succeed from anywhere in the United States.

Qualifications

• No prior industry experience required.
• Training, mentorship, licensing support provided.
• Remote, performance-based environment.

Responsibilities

• Connect with clients through phone and Zoom appointments.
• Learn about client needs and recommend suitable options.
• Explain available programs in a clear and professional manner.
• Answer customer questions and provide ongoing assistance.
• Help clients complete applications and enrollment.
• Follow up with interested and existing clients.
• Maintain accurate digital records.
• Participate in virtual training and team development.

Skills

Strong communication

People skills

Customer-focused

Professional attitude

Phone & video calls

Self-motivated

Remote work

Licensing willingness

Training participation

Tools

Zoom

Job description

We’re looking for motivated, personable individuals to join our remote team in a combined customer service and sales role.

In this position, you’ll connect with clients through scheduled virtual appointments, answer questions, explain available benefit options, assist with enrollment, and provide ongoing support.

This opportunity is ideal for someone who enjoys working with people, communicating clearly, and working toward performance-based goals.

No previous industry experience is required. Training, mentorship, and licensing support are provided.

What You’ll Be Doing

• Connect with clients through phone and Zoom appointments

• Learn about each client’s needs and recommend suitable options

• Explain available programs in a clear and professional manner

• Answer customer questions and provide ongoing assistance

• Help clients complete applications and enrollment

• Follow up with interested and existing clients

• Maintain accurate digital records

• Participate in virtual training and team development

What We’re Looking For

• Strong communication and people skills

• A customer-focused and professional attitude

• Comfortable speaking with clients by phone and video

• Self-motivated and goal-oriented

• Able to work independently in a remote environment

• Comfortable learning new systems and processes

• Willing to complete required licensing

• Previous customer service or sales experience is helpful but not required

What We Offer

• 100% remote work

• Flexible scheduling

• Comprehensive training

• One-on-one mentorship

• Licensing guidance and support

• Qualified client opportunities

• Performance-based compensation

• Bonus and incentive opportunities

• Ongoing professional development

• Advancement into leadership and management roles

Build a Schedule That Works for You

This role offers the flexibility to organize your schedule while developing valuable customer service, communication, and sales skills.