CSR - BFS Foods 370

BFS Foods; Mount Morris (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Part-time & Full-time availability

Job summary

BFS Foods in Mt. Morris, PA is seeking a Customer Service Representative (CSR) to provide fast, friendly service at the front line of our store. The role involves helping customers, processing transactions, and assisting with stocking and price checks.

This hourly position requires the ability to stand for extended periods, read and write in English, and perform basic math. The job reports to the General Manager and may be full- or part-time depending on scheduling needs.

Qualifications

• Must read, understand, write, and communicate in English.
• Able to perform basic mathematical calculations when completing store forms.
• Able to check identification and pricing of merchandise.
• Able to lift, carry, and push up to 50 pounds several times per shift.
• Able to stock shelves and coolers.
• Able to retrieve merchandise for customers.

Responsibilities

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to learn and work on a computer.
• Be able to clean windows and price signs, sweep/mop floors, dust shelves, and manage trash.
• Be able to enter cooler (36-40°F) for up to 45 minutes and freezer (0°F) for up to 10 minutes.
• Be able to maintain store parking lot and grounds.

Skills

Customer service

Communication skills

Mathematical calculations

Reading/writing English

Basic computer skills

Job description

Job Details

Job Location: 370 - BFS Foods - Mt. Morris Truckstop Sunoco (#37) - Mt. Morris, PA 15349, Benefits:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement
• Part-time & Full-time availability

Position

Position: Customer Service Representative (CSR)

Reports To

General Manager

Primary Purpose of Job

The Customer Service Representative (CSR) is responsible for providing fast and friendly service to each customer.

Duties and responsibilities for this position

• Cooperate with and interact in a productive way with fellow employees.
• Be able to work and stand for up to eight hours.
• Be able to read, understand, write, and communicate in the English language.
• Be able to perform mathematical calculations when completing store forms.
• Be able to check identification and pricing of merchandise.
• Be able to lift, carry and push up to 50 pounds, carry milk cartons, bag-in-the-box soft drink containers, etc. several times a shift.
• Be able to stock shelves and coolers.
• Be able to retrieve merchandise for customers.
• Be able to tolerate exposure to cleaning products and sanitizing solutions.
• Be able to clean all windows and change gas price signs.
• Be able to sweep and mop floors, dust shelves, remove and transport trash containers placing them in outside bin.
• Be able to clean the parking lot and grounds surrounding the store.
• Be able to enter and work in a cooler up to 45 minutes at a time, with temperatures of 36-40 degrees.
• Be able to enter and work in freezer up to 10 minutes at a time, at a temperature of 0 degrees.
• Have the ability to learn and work on a computer.

Work Hours

The CSR Position is an hourly position. The work schedule for the position will be the responsibility of the General Manager. There are no guaranteed number of hours per week. This position could be full or part-time. This position requires availability to work on any scheduled shift.

Perform such similar, comparable, or related duties as may be required or assigned.