CSOC Specialist

BOK Financial Corporation; Tulsa, Northern (OK, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

BOK Financial Corporation is seeking a CSOC Specialist in Tulsa to support the Corporate Security Operations Center. The role involves monitoring video, open-source data, and various surveillance technologies, and to coordinate communications and incident response with a focus on accuracy and timely reporting.

The position requires a bachelor’s degree or 60 credit hours, plus related security or IT experience.

Qualifications

• Bachelor’s degree or 60 hours from an accredited college or university; 2 years’ related experience or 2 years’ experience in emergency services, military, security, IT, cybersecurity, CCTV operations, data analysis, investigations, dispatch and logistics, drone operations, or public safety; or equivalent combination of education and experience.
• Cardinal directions and map navigation
• Microsoft Windows and Office Suite software
• Understand and adhere to all applicable laws, codes, regulations, policies, and procedures
• Demonstrate speed, fluidity, and accuracy while concurrently operating multiple technologies
• Maintain confidentiality and security of highly sensitive information
• Exercise good judgement and problem solving
• Effective communication orally and in writing
• Speak clearly under stress
• Prepare concise written statements
• Build relationships with internal and external customers
• Understand technical materials and instructions
• Analytical reasoning and high-level problem solving
• Communicate across multiple media (verbal and written)

Responsibilities

• Operate and navigate surveillance and access control systems to support CSOC operations
• Monitor live video feeds and data sources to detect safety issues and assist during incidents
• Locate addresses, footage, and data to resolve security concerns
• Report suspicious activity and incidents with time, date, and camera location
• Gather intelligence from multiple sources to support investigations
• Prepare concise reports and statistical summaries in line with standards
• Follow protocols, respond to evidence requests, and participate in training
• Work flexible shifts including nights and weekends

Skills

Attention to detail

Analytical thinking

Communication

Multitasking

Critical thinking

Teamwork

Education

Bachelor's degree

60 credit hours

Tools

Windows OS

Microsoft Office

Surveillance systems

Video analysis software

Job description

Select how often (in days) to receive an alert:

CSOC Specialist (Thursday - Monday, 3pm - 11:30pm)

Location: Tulsa -TUL

Areas of Interest: Security

Pay Transparency Salary Range: Not Available

Application Deadline: 10/14/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial®.

Bonus Type

Discretionary

Summary

BOK Financial is committed to fostering long-term client relationships by attracting top talent. The company emphasizes innovation, growth, and teamwork, providing a dynamic environment for employees to excel. At BOK Financial, we believe in the power of being one team. Success is achieved through a dedication to high standards, a passion for excellence, and a collaborative spirit that unites us in our mission.

Job Description

The CSOC Specialistunder general supervision performs a variety of support duties related to the day-to-day operation of the Corporate Security Operations Center (CSOC), including monitoring and research using video, open-source media, sensor technologies, and varied software applications and databases, relaying information using multiple communication devices, and tracking and assessing BOKF activities; and performs other related duties as assigned

Team Culture

BOK Financial fosters a collaborative, goal-oriented culture where employees follow established standards, receive support from accessible managers, and engage in mentorship. The company values accuracy, initiative, and community involvement, offering an exciting opportunity for growth and teamwork.

How You'll Spend Your Time

• You will operate and navigate various surveillance and access control systems to support Security Command Center operations and identify priority calls.
• You will monitor live video feeds and data sources to detect safety issues and assist during incidents or special events.
• You will demonstrate strong attention to detail when locating addresses, video footage, and related data to resolve security concerns.
• You will report suspicious activity and incidents to security personnel, documenting key details like time, date, and camera location.
• You will gather and organize intelligence from multiple sources to support Corporate Security and investigative efforts.
• You will prepare accurate and concise reports, including statistical summaries, in compliance with company and legal standards.
• You will follow protocols, respond to evidence requests, attend training, and work flexible shifts including nights and weekends.

Education & Experience Requirements

This level of knowledge is normally acquired through graduation from an accredited college or university with a bachelor’s degree or completion of 60 hours from an accredited college or university; and either, 2 years’ experience relevant to the essential tasks listed in this job description; or 2 years’ experience in emergency services, military, security, information technology, cybersecurity, CCTV operations, data analysis, investigations, dispatch and logistics, drone operations, or public safety; or equivalent combination of education and experience.

• Cardinal directions and map navigation
• Microsoft Windows and Office Suite software
• Understand and adhere to all applicable federal, state, and local laws, codes, regulations, policies, and procedures
• Demonstrate speed, fluidity, and accuracy while concurrently operating multiple technologies
• Maintain confidentiality and security of highly sensitive information
• Exercise good judgement, think critically, apply logic, and respond quickly and accurately
• Effectively communicate orally and in writing
• Speak clearly and modulate voice in stressful situations
• Prepare concise and accurate written statements
• Establish and maintain effective working relationships with internal and external customers, co-workers, and vendors
• Understand technical materials, oral and written instructions, and demonstrate understanding through performance
• Analytical reasoning and high-level problem solving
• Communicating effectively across multiple media (verbal and written)

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees.With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Investing in our talent and building a great workplace is a top priority for us.

For more than a century, BOK Financial Corporation has helped fuel the success of clients and communities. Since our humble beginnings in Tulsa, Oklahoma, we’ve grown into a diversified financial services company that serves consumers, small businesses and international corporations—and everything in between.

Facts:

• Operations focused in an eight-state footprint
• 5,000 team members
• $53.2 billion in assets*
• $129.3 billion in assets under management and administration*
• $9.3 million donated to local nonprofits in 2025
• 56,000 volunteer hours by our employees in 2025

Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma
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