CSM – CA Project Manager

Metrc LLC; California (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

Metrc LLC in California seeks a CSM – CA Project Manager to lead the California team, drive client objectives, and navigate regulatory requirements in a fast-moving tech environment.

You will coordinate with internal departments, manage agile delivery teams, and advise leadership on strategic considerations, ensuring successful contract execution and ongoing client satisfaction.

Qualifications

• 24 months experience in a project manager or project director role for a project or maintenance engagement with costs of at least $5M.
• Experience delivering mission-critical services to customers.
• Ability to translate customer business needs into actionable data insights.
• Experience analyzing data to meet business and technical requirements.
• Preferred: Government project experience.
• Preferred: Background in regulated cannabis industry and government policies.
• Open to candidates located within California.

Responsibilities

• Lead California’s local Metrc team to deliver services meeting client objectives.
• Foster client-agency relationships via updates, understanding of Metrc system, and regular meetings.
• Coordinate with internal departments to fulfill client requests.
• Advise leadership on California operations and strategic considerations.
• Identify deficiencies in processes and implement solutions.
• Lead Agile delivery teams to deliver products/iterations.
• Participate in risk and issue management throughout the lifecycle.
• Deliver contract deliverables per approved work authorizations.
• Develop and maintain Maintenance & Operations plans and support M&O activities.
• Perform additional duties as assigned.

Skills

Project management

Stakeholder communication

Agile delivery

Data insight translation

Regulatory or government knowledge

Job description

GENERAL OVERVIEW

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer-support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As CSM – CA Project Manager, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

KEY RESPONSIBILITIES

• Lead California’s local Metrc team in delivering services to meet client objectives
• Foster client-agency relationships through frequent communication of updates, a thorough understanding of the Metrc system and State regulations, and regular productive meetings with the client-agency
• Coordinate with internal Metrc departments to provide resources to fulfill client agency requests
• Brief and advise Metrc senior and executive leadership on California operations and strategic considerations
• Identify deficiencies in operational processes and address solutions
• Participate in special events as California’s Metrc lead
• Lead one or more multi-disciplinary Agile delivery teams to deliver products and/or iterations to existing products to meet user needs
• Participate in project risk and issue management activity throughout the project lifecycle as needed
• Deliver all contract deliverables in alignment with the approved work authorizations
• Develop and maintain Maintenance & Operations Plan, and execute delivery of services to support all M&O activities
• May perform other additional duties and responsibilities as assigned

QUALIFICATIONS- KNOWLEDGE, SKILLS, & ABILITIES

• 24 months experience serving in a project manager or project director role for a project or maintenance and operations engagement with a project or maintenance cost of at least $5 million dollars
• Experience managing delivery of mission-critical services to customers
• Experience translating customer business needs into actionable data insights
• Experience analyzing data to ensure business needs and technical requirements are met
• Preferred Experience with Government Projects
• Preferred Background in Regulated Cannabis Industry and Government Policies
• Open to candidates located within the state of California

TRAVEL

This position may require travel ranging up to 25% of work time. For example, travel might include:

• Special events such as User Exchanges
• On-site meetings at customer location(s)
• Onsite CSM Department team meetings as necessary

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Frequently required to sit
• Frequently required to talk or hear
• Continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard and mouse.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Metrc is an Equal Opportunity Employer, and all qualified applicants and team members will be considered for employment and advancement without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, disability, genetic information, military or veteran status or any other characteristic protected by federal, state or local law.