CSIRT Incident Response Lead/Manager

Ally Financial; United States; Remote; USD 110,000 - 180,000; Full time

Job summary

Ally Financial is seeking a CSIRT Incident Response professional to join their Information Protection and Risk Management team. This role involves leading investigations into security incidents, improving response plans, and collaborating with teams to manage cybersecurity threats. Ideal candidates will have a strong background in information security, excellent problem-solving skills, and the ability to analyze complex data sets. The position offers a competitive salary and a comprehensive benefits package, emphasizing work-life balance and professional growth.

Benefits

20 paid time off days

401K retirement savings plan with matching

Flexible health and insurance options

Tuition reimbursement

Employee stock purchase plan

Qualifications

• Minimum of 5 years Information Security specific experience.
• Deep understanding of network protocols and troubleshooting.
• Experience securing multi-cloud environments.

Responsibilities

• Lead investigations into information security events/incidents.
• Drive efforts towards containment of threats and remediation.
• Maintain and improve Ally’s CyberSecurity Incident Response plan.

Skills

Information Security

Network Protocols

Problem-Solving

Data Analysis

Communication Skills

Education

Bachelor's degree in Information Systems

Job description

Remote?

Yes

Ref #

19833

Posted Date

05-21-25

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The CSIRT Incident Response position at Ally is a member of the Information Protection and Risk Management team and works closely with other members of the IPRM program to develop and implement a comprehensive approach to the management of security risks at Ally. The candidate will work with subject matter experts drawn from other teams within IPRM to manage the response to cyber security threats and incidents.

This role is also responsible for working with other team members in responding to security incidents according to established policies and best practices. It will also require strong organizational, workflow / process flow, Use Case development, and documentation capabilities.

At this time, Ally will not sponsor a new applicant for employment authorization for this position.

The Work Itself

• Lead investigations into information security events / incidents.
• Drive efforts towards containment of threats and remediation of environment during or after an incident.
• Maintain and improve Ally’s CyberSecurity Incident Response plan.
• Lead audit management responsibilities to ensure identified gaps are addressed in respect to required timing to reduce risk.
• Contribute to the development of use case and prioritization of use case development
• Contribute to process improvement through development of new detections and changes in the response processes.
• Perform complex security investigations and root cause analyses.
• Assemble and coordinate with technical teams and third-party vendors to resolve incidents as quickly and efficiently as possible.
• Ensure that all incidents are recorded and tracked to meet audit and legal requirements where necessary.
• Function as stakeholder to strengthen the overall Response framework inclusive of SOC and CSIRT.
• Serve as escalation point for the PCI environment including guidance for monitoring and response.

The Skills You Bring

• Minimum of 5 years Information Security specific experience
• Bachelor's degree in Information Systems or equivalent experience
• Deep understanding of network protocols and troubleshooting
• Deep understanding of server and workstation operating systems
• Broad understanding and experience managing security mitigation solutions at all layers and protocols
• Experience securing multi-cloud environments, FaaS and CI/CD pipelines
• Ability to analyze large data sets and unstructured data for the purpose of identifying trends and anomalies indicative of malicious activity, as well as demonstrated capability to learn and develop new techniques.
• Strong knowledge of current security threats, techniques, and landscape, as well as a dedicated and self-driven desire to research current information security landscape
• Ability to research, develop, and keep abreast of tools, techniques, and process improvements in support of security detection and analysis in accordance with current and emerging threat and attack vectors
• Ability to incorporate threat intel data into existing security solutions to monitor or prevent current threat actors.
• Experience with cyber hunting practices/exercises using SIEM, Enterprise search tools, or other solutions.
• Excellent communications skills (verbal and written) are required
• Excellent problem-solving skills and troubleshooting skills with a strong attention to detail
• Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.

#LI-Hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [e-mail]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range : $110000 - $180000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.

About the company

Ally Financial is a bank holding company organized in Delaware and headquartered in Detroit, Michigan.

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