CSC Coordinator I (Germantown) tk Elevator Manufacturing Inc.

TK Elevator; Germantown (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) Retirement Savings Plan with 5%

Paid holidays

Parental leave

Job summary

TK Elevator is seeking a CSC Coordinator I in Germantown, TN. You will prepare and revise quotes for Traction and Hydraulic engineered elevators within New Installation sales, working with branch staff to deliver complete estimates within lead times.

This role handles major projects and requires strong pricing and data-entry skills. Requirements include a Bachelor’s/Associate’s in a construction-related field (or equivalent), 3+ years of related experience, proficiency with Microsoft Office and

Qualifications

• Bachelor’s or Associate’s degree in a construction-related field preferred; high school or technical school required.
• Three+ years of related work experience, preferably in a construction-related field.
• Strong knowledge of TK Elevator product lines and ability to read technical drawings and specifications.
• Effective project management skills and ability to meet deadlines.
• Experience with SRT (Sales Response Team) 'Gateway' system.
• Excellent verbal and written communication; strong customer service skills.

Responsibilities

• Review quote requests for completeness and pricing accuracy.
• Prepare accurate, timely quotes for NI and AP product lines.
• Enter data using estimating tools and coordinate with branch staff.
• Clarify discrepancies between requested and available TK Elevator products.
• Identify process improvements and participate in improvement teams.
• Train new employees in TK Elevator product lines.

Skills

Customer service

Verbal communication

Written communication

Project management

Pricing decisions

Team collaboration

Process improvement

Mathematical reasoning

Education

Bachelor’s or Associate’s in construction-related field

Tools

Microsoft Office Suite

SRT Gateway system

Job description

Who we are

TK Elevator (TKE) is a world-leading innovator in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we support all mobility systems, elevators, escalators, walkways, stairlifts and boarding bridges on any platform, at any time. With digital platforms like AGILE and the IoT platform MAX, we enable smarter, safer urban movement.With more that 50,000 employees, and 1,000+ global support centers, we are moved by what moves people.

TKE – Move Beyond.

TK Elevator is currently seeking a CSC Coordinator I in Germantown, TN.

This position prepares quotes and revisions for all components of Estimating for Traction and Hydraulic engineered elevators within New Installation sales (NI). Estimating for TK Elevator and Vertical Express customers. Work with branch staff to provide complete estimates within specified lead times. This position also handles major and complex projects (over 10 million dollar projects).
ESSENTIAL JOB FUNCTIONS:

Review quote request from customer for completeness and accuracy of required information.
Review and make necessary changes to quotation pricing based on customer requests (revisions).
Prepare accurate, timely quotes to customers in all TK Elevator product lines NI and AP (Architectural products)
Enter data information using estimating tools and enter data.
Correspond with branch staff to ensure completeness within specified lead times.
Identify and resolve problems during the quote process.
Clarify any discrepancies between requested products and the products that TK Elevator can provide.
Look for process improvement opportunities and participate on process improvement teams as requested.
Maintain a good understanding of the overall estimating process.
Utilize product knowledge to perform essential functions of the role.
Able to make good product/process/pricing decisions.
Understand the overall impact of customer requests.
Maintain related forms and files.
Perform special projects and other duties as assigned.
Train new employees and team members in all TK Elevator product lines.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree, or Associate’s Degree in a construction-related field is preferred; High School and/or Technical School is required.
  Three or more years of related work experience, preferably in a construction-related field required.
  Requires a strong knowledge of all TK Elevator product lines.
  Effective project management skills.
  Expertise in SRT (Sales Response Team) “Gateway” system
  Strong customer service experience and abilities are required.
  Effective verbal and written communication skills are required.
  Demonstrated ability to read, interpret and comprehend and organize technical drawings, specifications and procedure manuals preferred.
  Requires the ability to work with mathematical concepts such as fractions, percentages and ratios.
  Must be organized and detail-oriented to manage multiple projects.
  Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint and Outlook) required.
  Demonstrated ability to work in a team environment.
  Demonstrated ability to meet deadlines.
  Strong decision making skills with minimal direction.

What makes us special

At TK Elevator, we offer more than just a role, we offer a place to grow, thrive, and make an impact.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Important note:

TK Elevator is committed to a prejudice‑free and diverse working environment with equal opportunities. We welcome applications from everyone we continously work towards an inclusive and barrier‑free reality. Please do reach out to us and we will work on individual solutions tailored to you.

TKE – Move Beyond