CSA Family Partner

Child & Family Services, Inc; Fall River (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K matching

Tuition reimbursement

Paid time off

Job summary

A Community Service Agency in Fall River is seeking a Family Partner to support parents and caregivers by facilitating peer support groups and navigating community resources. Ideal candidates will have personal experience with youth facing emotional challenges, possess strong interpersonal and communication skills, and be available to work evenings and weekends. This role emphasizes cultural competency and effective support for families.

Qualifications

• Experienced parent/caregiver of a youth with Serious Emotional Disturbance.
• Strong understanding of systems of care.
• Ability to work collaboratively with a team.

Responsibilities

• Assist families in understanding program roles and responsibilities.
• Engage parents in community resources to address treatment goals.
• Model methods for accessing community resources.

Skills

Interpersonal skills

Communication skills

Cultural competency

Problem-solving

Education

Experience as a parent/caregiver of a youth with Serious Emotional Disturbance (SED)

Job description

Under the supervision and direction of the Senior Family Partner, the Family Partner is responsible for support and advocacy to parents/caregivers, and facilitation of peer support groups for caregivers. They are directly responsible to the Senior Family Partner and to the Program Director of the Community Service Agency.

Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.

$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)

Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.

Job Responsibilities & Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Assist the family in understanding the scope and services of the CSA and the family’s roles and responsibilities in the program.
• Engage the parent/caregiver in home and community resources designed to address one or more goals on the youth’s treatment plan or ICP
• Teach parent/caregiver how to network/link and secure necessary community resources and treatment providers. Provide home and community mentoring and education to the parents/caregivers in order to enhance problem‑solving, parenting effectiveness, and communication.
• Participate in child’s Individual Care Planning Team (ICP) by developing clear and outlined goals. Working in collaboration with the family, the family partner supports the creation of a family vision, that is used as a centerpiece for the youth’s treatment plan.
• Support the family by modeling/educating families on accessing community resources.
• Maintain regular contact, primarily in‑person, face‑to‑face, with guardians/youth as set and agreed upon by the family.
• Create a comprehensive, narrative assessment of the family, in collaboration with the family, to highlight and outline the strengths, needs and cultural identities of the family.
• Deliver strength‑based, culturally, and linguistically appropriate services under the supervision of a Senior. Family Partner.
• Promotes linkage with outpatient providers by assisting the youth and family in their attending outpatient appointments. When requested by the family, and when clinically appropriate, attends and supports a youth and family at meetings related to the youth’s behavioral health needs treatments in any setting.
• Support and help the family with the education system by attending school meetings and participating in the development of any school plans/IEP’s; and within other systems such as the courts, state agencies and community organizations.
• Monitor the family’s readiness for transition as well as their satisfaction with the CSA services.
• Participate in the systems of care committee meeting.
• Perform other duties as required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Required Education and Experience

Family Partners must be an experienced adult who is the parent/caregiver of a youth with a Serious Emotional Disturbance (SED) and preferably a youth with mental health needs. A Family Partner must understand systems of care, be able to work collaboratively with a team and possess effective interpersonal and communications skills. Availability during evening/weekend hours is sometimes required.

Cultural Competency Qualifications:

• Awareness of personal attitudes, beliefs, biases, and assumptions about others
• Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
• Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
• Cultural knowledge of key populations that will be served to address disparities in service delivery
• Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
• Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency

Travel Required

Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings.

• Benefit eligible at 20+ hours per week
• Medical – Harvard Pilgrim/HealthPlans Inc.
• Dental – Delta Dental of MA
• Vision - EyeMed
• Wellworks for You (Employee Wellness)
• 2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
• 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
• Tuition reimbursement – Up to $1,500 per calendar year
• Professional Licensure reimbursement (LICSW, LMHC)
• Flexible spending accounts – save on medical expenses and dependent care!
• 401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
• 100% Employer paid Life Insurance
• 100% Employer paid Long Term Disability and AD&D
• 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!

Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex, (including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.