Crypto Operations Specialist — Remote, Growth & Impact

Inclusively Remote; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Stock options

Health benefits

Home-office setup: USD 500 one-time

Monthly stipend: USD 150 via Brex Card

Job summary

Alpaca is a US-headquartered, global leader in broker-dealer infrastructure. We operate globally with a remote-friendly model, spanning the USA, Canada, Japan, and more. We’re seeking individuals who align with our core values to contribute to rapid growth and customer success.

As part of our team, you will monitor customer activity, support onboarding, and participate in AML investigations while collaborating across time zones to maintain operational excellence.

Qualifications

• 3+ years of relevant experience in broker-dealer, financial services, trading or cryptocurrency operations.
• Bachelor's degree or equivalent experience.
• Familiarity with cryptocurrency or strong willingness to learn.
• Detail-oriented with strong problem-solving skills in fast-paced environments.
• Ability to work both independently and in a team.
• Adaptability to changing regulatory and business conditions.

Responsibilities

• Monitor and surveil customer activity daily.
• Handle daily operations including trading, new accounts, and cash management.
• Execute cryptocurrency trading and handle exceptions.
• Assist with onboarding, including KYC and account approvals.
• Review general ledger accounts and reconcile discrepancies.
• Support the Anti-Money Laundering program and investigations.
• Drive improvements across workflows, policies and tools.
• Communicate clearly with internal and external partners; perform ad hoc duties.

Skills

Broker-dealer experience

Financial services

Attention to detail

Problem-solving

Team collaboration

Adaptability

Education

Bachelor's degree or equivalent experience

Job description

Alpaca is a US-headquartered, global leader in broker-dealer infrastructure. We operate globally with a remote-friendly model, spanning the USA, Canada, Japan, and more. We’re seeking individuals who align with our core values to contribute to rapid growth and customer success.

As part of our team, you will monitor customer activity, support onboarding, and participate in AML investigations while collaborating across time zones to maintain operational excellence.