Cruise Vacation Architect

Sweet Carolina Travels; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Industry discounts

Potential travel perks

Performance incentives

Job summary

A premier travel agency in Charlotte seeks a passionate Cruise Planner to create unforgettable travel experiences. This role involves consulting with clients to customize cruise vacations, coordinating all logistics, and ensuring a seamless experience. Ideal candidates have a customer service background, are passionate about travel, and possess strong communication skills. Join a supportive team dedicated to excellence in the growing cruise industry with opportunities for training and travel perks.

Qualifications

• Previous experience in customer service.
• Passion for travel and eager to learn.
• Excellent communication and interpersonal skills with a client-first mindset.
• Highly organized with attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.

Responsibilities

• Consult with clients to identify cruise preferences.
• Research, design, and book customized cruise itineraries.
• Provide expert advice on cruise lines, ships, excursions, and entertainment options.
• Build and maintain relationships with cruise line representatives.
• Assist with travel documentation including passports and visas.
• Handle special requests, upgrades, and onboard packages.
• Ensure clients receive a seamless travel experience.
• Stay updated on cruise industry trends and promotions.

Skills

Customer service experience

Communication skills

Organizational skills

Problem-solving abilities

Teamwork capability

Job description

A premier travel agency in Charlotte seeks a passionate Cruise Planner to create unforgettable travel experiences. This role involves consulting with clients to customize cruise vacations, coordinating all logistics, and ensuring a seamless experience. Ideal candidates have a customer service background, are passionate about travel, and possess strong communication skills. Join a supportive team dedicated to excellence in the growing cruise industry with opportunities for training and travel perks.