Cruise Planner: Design Bespoke Ocean & River Voyages

Sweet Carolina Travels; Cleveland (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Opportunity to specialize in the cruise industry

Training and support

Access to industry discounts

Competitive compensation

Supportive team environment

Job summary

A leading travel agency is seeking a passionate Cruise Planner to design seamless and personalized cruise vacations. You will help clients discover their ideal cruise through customized packages and expert advice, ensuring every detail from embarkation to return exceeds expectations. The ideal candidate will have strong customer service experience, a passion for travel, and excellent organizational skills. This role offers training, industry discounts, and a supportive team environment.

Qualifications

• Previous experience in customer service.
• Passion for travel and eager to learn.
• Excellent communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Consult with clients to identify cruise preferences.
• Research and book customized cruise itineraries.
• Provide expert advice on cruise options.
• Maintain relationships with cruise line representatives.
• Assist with travel documentation.
• Handle special requests and upgrades.
• Ensure personalized travel experience.
• Stay updated on cruise trends and promotions.

Skills

Customer service experience

Passion for travel

Excellent communication

Organizational skills

Problem-solving abilities

Job description

A leading travel agency is seeking a passionate Cruise Planner to design seamless and personalized cruise vacations. You will help clients discover their ideal cruise through customized packages and expert advice, ensuring every detail from embarkation to return exceeds expectations. The ideal candidate will have strong customer service experience, a passion for travel, and excellent organizational skills. This role offers training, industry discounts, and a supportive team environment.