Cruise & Resort Specialist

Pacific Journey Consulting; Madison (WI); Remote; USD 40,000 - 56,000; Full time

Benefits offered by this job

Work remotely from home

Flexible schedule

Travel training and industry resources

Access to travel perks and discounts

Access to travel industry resources

Job summary

Pacific Journey Consulting is seeking a Cruise & Resort Specialist who will research, plan, and book cruise vacations and resort experiences for clients. You will assist with itineraries, accommodations, transportation, excursions, and other activities, then coordinate reservations and support clients throughout the planning process.

The role emphasizes strong communication, attention to detail, and the ability to work remotely with a flexible schedule, while offering opportunities for

Qualifications

• Strong communication and customer service skills.
• Ability to research and organize travel details.
• Basic computer and internet skills.
• Attention to detail and willingness to learn.
• Self-motivated and able to work remotely.

Responsibilities

• Research and plan cruise and resort options for clients.
• Book cruises, hotels, resorts, transportation, and vacation packages.
• Communicate with clients to understand travel preferences, budgets, and needs.
• Provide cruise, resort, and destination recommendations.
• Research excursions, activities, and additional travel experiences.
• Manage reservations and assist with travel changes when needed.

Skills

Communication

Customer service

Travel research

Attention to detail

Remote work

Job description

We are looking for a Cruise & Resort Specialist to help clients research, plan, and book cruise vacations and resort experiences. This role involves assisting clients with selecting cruise itineraries, accommodations, all-inclusive resorts, transportation, excursions, and other vacation activities. The Cruise & Resort Specialist provides recommendations, coordinates reservations, and supports clients throughout the travel planning process.

Responsibilities:

• Research and plan cruise and resort options for clients
• Book cruises, hotels, resorts, transportation, and vacation packages
• Communicate with clients to understand travel preferences, budgets, and needs
• Provide cruise, resort, and destination recommendations
• Research excursions, activities, and additional travel experiences
• Manage reservations and assist with travel changes when needed

Requirements:

• Strong communication and customer service skills
• Ability to research and organize travel details
• Basic computer and internet skills
• Attention to detail and willingness to learn
• Self-motivated and able to work remotely

Benefits:

• Work remotely from home
• Flexible schedule
• Opportunity for growth in the travel industry
• Access to travel training and industry resources
• Access to travel perks and discounts