Cruise & Resort Specialist

Pacific Journey Consulting; Des Moines (IA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Remote work from home

Flexible schedule

Growth opportunities

Travel training resources

Travel perks and discounts

Job summary

Pacific Journey Consulting is seeking a Cruise & Resort Specialist to help clients research, plan, and book cruise vacations and resort experiences. You will assist with itineraries, accommodations, transportation, and excursions, coordinating reservations and providing recommendations.

This remote role requires strong communication, attention to detail, and the ability to work independently. You will access travel resources and perks while helping clients tailor trips within their budgets.

Qualifications

• Excellent communication and customer service abilities.
• Ability to research and organize travel details.
• Proficiency with basic computer and internet tools.
• Attention to detail and willingness to learn.
• Self-motivated and able to work remotely.

Responsibilities

• Research and plan cruise and resort options for clients
• Book cruises, hotels, resorts, transportation, and vacation packages
• Communicate with clients to understand travel preferences, budgets, and needs
• Provide cruise, resort, and destination recommendations
• Research excursions, activities, and additional travel experiences
• Manage reservations and assist with travel changes when needed

Skills

Strong communication

Customer service

Travel research

Basic computer skills

Remote work readiness

Attention to detail

Job description

We are looking for a Cruise & Resort Specialist to help clients research, plan, and book cruise vacations and resort experiences. This role involves assisting clients with selecting cruise itineraries, accommodations, all-inclusive resorts, transportation, excursions, and other vacation activities. The Cruise & Resort Specialist provides recommendations, coordinates reservations, and supports clients throughout the travel planning process.

Responsibilities:

• Research and plan cruise and resort options for clients
• Book cruises, hotels, resorts, transportation, and vacation packages
• Communicate with clients to understand travel preferences, budgets, and needs
• Provide cruise, resort, and destination recommendations
• Research excursions, activities, and additional travel experiences
• Manage reservations and assist with travel changes when needed

Requirements:

• Strong communication and customer service skills
• Ability to research and organize travel details
• Basic computer and internet skills
• Attention to detail and willingness to learn
• Self-motivated and able to work remotely

Benefits:

• Work remotely from home
• Flexible schedule
• Opportunity for growth in the travel industry
• Access to travel training and industry resources
• Access to travel perks and discounts